PR
Perfume Room
Unclaimed Business
PR
AI Review Summary
Based on recent customer reviews, Perfume Room delivers an outstanding customer experience defined by affordable pricing, authentic quality fragrances, and exceptional communication. Customers consistently praise the proactive updates via WhatsApp throughout the ordering process and the prompt delivery, often within days. The wide product range and friendly, professional staff create a strong sense of trust, with many initially skeptical buyers becoming repeat customers. Product quality, including rich long-lasting scents and neat packaging, exceeds expectations given the competitive pricing. Service is frequently described as going above and beyond.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
4.9|25 Reviews
May '25 - Apr '26
5(85.7%)
4(14.3%)
3(0%)
2(0%)
1(0%)
5(85.7%)
4(14.3%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Perfume Room
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (25)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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PVdw
Perfumeroom Van der westhuizen
1 reviews | Active since Jan 2020
12 Mar 2026, 19:42
Thank you perfumeroom !!!!!
I recently purchased the buy "4 get one perfume and delivery for free" from PerfumeRoom and I must say I’m very impressed with the service. The ordering process on the website was simple and straightforward, they kept met updated on whatsapp throughout the whole process The prices are also very competitive compared to many other online perfume stores. Overall I had a smooth experience with no issues, and I would definitely recommend PerfumeRoom to anyone looking to buy fragrances online. I will certainly be ordering from them again in the future. Thank you for the great service.
Helpful (0)
|Replies (0)PVdw
Perfumeroom Van der westhuizen
1 reviews | Active since Jan 2020
12 Mar 2026, 19:42
Thank you perfumeroom !!!!!
I recently purchased the buy "4 get one perfume and delivery for free" from PerfumeRoom and I must say I’m very impressed with the service. The ordering process on the website was simple and straightforward, they kept met updated on whatsapp throughout the whole process The prices are also very competitive compared to many other online perfume stores. Overall I had a smooth experience with no issues, and I would definitely recommend PerfumeRoom to anyone looking to buy fragrances online. I will certainly be ordering from them again in the future. Thank you for the great service.
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Nadine J
1 reviews | Active since Jan 2020
4 Mar 2026, 11:00
Kliëntediens is uitstekend!
Het my besteling die 27ste Feb geplaas, en my waybil die 30ste ontvang. Ek was oorspronklik bietjie skepties oor die lae pryse, maar ek is baie gelukkig met hulle diens en produkte, hulle het heeltyd vir my terugvoering gegee oor my bestelling, so ek is baie gelukkig, ek sal julle definitief weer ondersteun.
Helpful (0)
|Replies (0)NJ
Nadine J
1 reviews | Active since Jan 2020
4 Mar 2026, 11:00
Kliëntediens is uitstekend!
Het my besteling die 27ste Feb geplaas, en my waybil die 30ste ontvang. Ek was oorspronklik bietjie skepties oor die lae pryse, maar ek is baie gelukkig met hulle diens en produkte, hulle het heeltyd vir my terugvoering gegee oor my bestelling, so ek is baie gelukkig, ek sal julle definitief weer ondersteun.
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Replies (0)LM
Lukas M
1 reviews | Active since Jan 2020
3 Mar 2026, 12:17
Happy with My Order
Had a good experience buying perfumes through Perfume Room, they have alot of options available, and their staff is friendly and very helpful. I did have a bit of a miss understanding with them, but at the end everything worked out well and I received what I ordered, so all's well that ends well. Thank you for the speedy service.
Helpful (0)
|Replies (0)LM
Lukas M
1 reviews | Active since Jan 2020
3 Mar 2026, 12:17
Happy with My Order
Had a good experience buying perfumes through Perfume Room, they have alot of options available, and their staff is friendly and very helpful. I did have a bit of a miss understanding with them, but at the end everything worked out well and I received what I ordered, so all's well that ends well. Thank you for the speedy service.
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Replies (0)