TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I recently purchased a pair of shoes from this store, and I am absolutely thrilled with the experience! Same day delivery and the shoes are on point .If you’re looking for a reliable, fast, and high-quality shopping experience, I 100% recommend this store.
1 reviews | Active since Jan 2020
I recently purchased a pair of shoes from this store, and I am absolutely thrilled with the experience! Same day delivery and the shoes are on point .If you’re looking for a reliable, fast, and high-quality shopping experience, I 100% recommend this store.
1 reviews | Active since Jan 2020
I am writing to formally express my dissatisfaction regarding a pair of Hush Puppies school shoes I purchased last year from Perocili, the Glen branch. Within just a few months, the inner sole of the shoes developed holes, which I believe is unacceptable for a product of this quality. Upon noticing the defect, I returned the shoes to Perocili, where I was advised to leave them with the store while they escalated the matter to Hush Puppies. Despite multiple follow-ups over several weeks, I received no updates. Eventually, I was informed that Hush Puppies had agreed to replace the shoes, but that the replacement would only be possible once the specific size and model were available. Throughout this process, I had to repeatedly visit the store for updates, as neither Perocili nor Hush Puppies made any effort to contact me, despite their assurances. In December, I was unexpectedly informed that Hush Puppies would no longer be replacing the shoes, citing that the inner sole is not covered under their warranty. This contradicts their previous commitment and has resulted in a frustrating and time-consuming experience. I find this handling of the situation highly unprofessional and misleading. If a product is marketed as high-quality, then all its components should meet those standards. The inconsistency in communication and the reversal of the decision after months of follow-ups have left me extremely disappointed with both Hush Puppies and Perocili. I would appreciate a formal response addressing this issue and a reconsideration of the resolution
1 reviews | Active since Jan 2020
I am writing to formally express my dissatisfaction regarding a pair of Hush Puppies school shoes I purchased last year from Perocili, the Glen branch. Within just a few months, the inner sole of the shoes developed holes, which I believe is unacceptable for a product of this quality. Upon noticing the defect, I returned the shoes to Perocili, where I was advised to leave them with the store while they escalated the matter to Hush Puppies. Despite multiple follow-ups over several weeks, I received no updates. Eventually, I was informed that Hush Puppies had agreed to replace the shoes, but that the replacement would only be possible once the specific size and model were available. Throughout this process, I had to repeatedly visit the store for updates, as neither Perocili nor Hush Puppies made any effort to contact me, despite their assurances. In December, I was unexpectedly informed that Hush Puppies would no longer be replacing the shoes, citing that the inner sole is not covered under their warranty. This contradicts their previous commitment and has resulted in a frustrating and time-consuming experience. I find this handling of the situation highly unprofessional and misleading. If a product is marketed as high-quality, then all its components should meet those standards. The inconsistency in communication and the reversal of the decision after months of follow-ups have left me extremely disappointed with both Hush Puppies and Perocili. I would appreciate a formal response addressing this issue and a reconsideration of the resolution
1 reviews | Active since Jan 2020
What horrible useless staff working at the store at the glen branch they are rude arrogant women in that store I ordered a shoe over a week ago wrote my details down at the store I was assured by the manager it would arrived the following Tuesday no communication from them nothing I called twice the shoe is not there but the ladies at the store are having a good old conversation they can’t even speak properly on the phone to a customer speaking in Afrikaans as if I don’t understand and saying the shoe has not arrived to each other while I am still on the phone. Horrible really
1 reviews | Active since Jan 2020
What horrible useless staff working at the store at the glen branch they are rude arrogant women in that store I ordered a shoe over a week ago wrote my details down at the store I was assured by the manager it would arrived the following Tuesday no communication from them nothing I called twice the shoe is not there but the ladies at the store are having a good old conversation they can’t even speak properly on the phone to a customer speaking in Afrikaans as if I don’t understand and saying the shoe has not arrived to each other while I am still on the phone. Horrible really
1 reviews | Active since Jan 2020
Excellent service and turnaround time. Within an hour of placing my order The Courier Guy collected my order and I received it the next day. Got the exact shoes I ordered and highly recommend Perocili Shoes.
1 reviews | Active since Jan 2020
Excellent service and turnaround time. Within an hour of placing my order The Courier Guy collected my order and I received it the next day. Got the exact shoes I ordered and highly recommend Perocili Shoes.
1 reviews | Active since Jan 2020
I bought a pair of boots on Friday, it was delivered on Tuesday morning. Thank you for best shoes, excellent service and fast delivery. Your shoes are unique and very beautiful. I'm buying for second time.
1 reviews | Active since Jan 2020
I bought a pair of boots on Friday, it was delivered on Tuesday morning. Thank you for best shoes, excellent service and fast delivery. Your shoes are unique and very beautiful. I'm buying for second time.
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