TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Pest Control Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Pest Control Group across 17 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I'm extremely disappointed with the fumigation services I received from Buds Pest Control. Despite their claims of effective ****roach elimination, their treatment has failed to deliver. But what's even more disturbing is the unprofessional and rude behavior of the technician who performed the fumigation. I expect a certain level of professionalism and respect from service providers, but this technician fell far short. To make matters worse, I was quoted R650 for the entire place to be fumigated, but when the technician arrived, only the kitchen, lounge, and drains were treated. The rest of the house was left untouched. This was not what I paid for, and I feel misled. The treatment itself was ineffective, and the ****roaches are still present. The technician's lack of attention to detail and the poor quality of the products used made the entire experience a waste of time and money. When I tried to reach out to the company to express my concerns and disappointment, I was met with rudeness and dismissiveness. The customer service representative showed no interest in addressing my issues or providing a resolution. I'm extremely dissatisfied with the service I received and would not recommend Buds Pest Control to anyone. The combination of ineffective treatment, poor customer service, misleading pricing, and rude behavior is unacceptable. I hope that the company will take steps to address these issues and provide better service to their customers in the future.
1 reviews | Active since Jan 2020
I'm extremely disappointed with the fumigation services I received from Buds Pest Control. Despite their claims of effective ****roach elimination, their treatment has failed to deliver. But what's even more disturbing is the unprofessional and rude behavior of the technician who performed the fumigation. I expect a certain level of professionalism and respect from service providers, but this technician fell far short. To make matters worse, I was quoted R650 for the entire place to be fumigated, but when the technician arrived, only the kitchen, lounge, and drains were treated. The rest of the house was left untouched. This was not what I paid for, and I feel misled. The treatment itself was ineffective, and the ****roaches are still present. The technician's lack of attention to detail and the poor quality of the products used made the entire experience a waste of time and money. When I tried to reach out to the company to express my concerns and disappointment, I was met with rudeness and dismissiveness. The customer service representative showed no interest in addressing my issues or providing a resolution. I'm extremely dissatisfied with the service I received and would not recommend Buds Pest Control to anyone. The combination of ineffective treatment, poor customer service, misleading pricing, and rude behavior is unacceptable. I hope that the company will take steps to address these issues and provide better service to their customers in the future.
1 reviews | Active since Jan 2020
We have used this company numerous times and every time we are disappointed about something. Recently they were called to remove bird nests and close possible entry points on the roof. They damaged cables that supply electricity to the entire sitting area. When I called them to explain the matter was not shown and regard, or given any time frame as to what is a way they can fix the problem. I would never recommend this company going forward I will be using a different pest company.
1 reviews | Active since Jan 2020
We have used this company numerous times and every time we are disappointed about something. Recently they were called to remove bird nests and close possible entry points on the roof. They damaged cables that supply electricity to the entire sitting area. When I called them to explain the matter was not shown and regard, or given any time frame as to what is a way they can fix the problem. I would never recommend this company going forward I will be using a different pest company.
1 reviews | Active since Jan 2020
This was the most unethical, unpleasant, unprofessional service I have ever received. These guys rocked up at my house for 5 minutes on November 4th and just done a basic spray, they informed me they come back after 2 weeks to do a full service, which was never my experience with other companies doing the same thing, I gave them the benefit of doubt anyway we get back from Cape Town on the 8th November and my house seems infested, worse than before calling them. Then the purid service started, no pitching up to come do the job, rejecting of calls, ignoring me, then blocking me. I have all the screenshots. If you ever get an email from or a Whatsapp from a person named Louis, please don't even waste your time, you will pay for no service and get taken for a ride and it will cost you more than double because you will need to get another company to assist you. I can go on and share every correspondence. This is honestly the most disgusting service I ever got! Bearing in mind, I paid them in full via ewallet on the 4th November as that was their insistence, when I asked if I should do a transfer. I want my refund.
1 reviews | Active since Jan 2020
This was the most unethical, unpleasant, unprofessional service I have ever received. These guys rocked up at my house for 5 minutes on November 4th and just done a basic spray, they informed me they come back after 2 weeks to do a full service, which was never my experience with other companies doing the same thing, I gave them the benefit of doubt anyway we get back from Cape Town on the 8th November and my house seems infested, worse than before calling them. Then the purid service started, no pitching up to come do the job, rejecting of calls, ignoring me, then blocking me. I have all the screenshots. If you ever get an email from or a Whatsapp from a person named Louis, please don't even waste your time, you will pay for no service and get taken for a ride and it will cost you more than double because you will need to get another company to assist you. I can go on and share every correspondence. This is honestly the most disgusting service I ever got! Bearing in mind, I paid them in full via ewallet on the 4th November as that was their insistence, when I asked if I should do a transfer. I want my refund.
1 reviews | Active since Jan 2020
TERRIBLE SERVICE / INCOMPETENT WORKERS We requested person to come out to provide quotation for termites due to trees that died. He informed us there is no termites. We discovered now in our linen cupboard that there are extremely lot of termites!!!!!!! HOW ARE YOUR PEOPLE WORKING? DO THEY EVEN KNOW HOW A TERMITE LOOKS LIKE? WE URGENTLY NEED QUOTATION FOR TREATMENT FOR TERMITES THROUGHOUT AND UNDER OUR HOUSE! THIS IS PATHETIC! CALL ME URGENTLY AND ENSURE THE QUOTATION IS LOW AS WE PREVIOUSLY REQUESTED INVESTIGATION AND THAT WAS THE ADVISE WE RECEIVED! NOW SITUATION WORSTENED DUE TO INCOMPETENT AGENT/ WORKER PLEASE URGENTLY CALL ME ON: 082 8955 283 TINA MURRAY OR MY DAUGHTER AT 0721105058 / SON ON 084 228 4727 TINA MURRAY
1 reviews | Active since Jan 2020
TERRIBLE SERVICE / INCOMPETENT WORKERS We requested person to come out to provide quotation for termites due to trees that died. He informed us there is no termites. We discovered now in our linen cupboard that there are extremely lot of termites!!!!!!! HOW ARE YOUR PEOPLE WORKING? DO THEY EVEN KNOW HOW A TERMITE LOOKS LIKE? WE URGENTLY NEED QUOTATION FOR TREATMENT FOR TERMITES THROUGHOUT AND UNDER OUR HOUSE! THIS IS PATHETIC! CALL ME URGENTLY AND ENSURE THE QUOTATION IS LOW AS WE PREVIOUSLY REQUESTED INVESTIGATION AND THAT WAS THE ADVISE WE RECEIVED! NOW SITUATION WORSTENED DUE TO INCOMPETENT AGENT/ WORKER PLEASE URGENTLY CALL ME ON: 082 8955 283 TINA MURRAY OR MY DAUGHTER AT 0721105058 / SON ON 084 228 4727 TINA MURRAY
1 reviews | Active since Jan 2020
Louis van Buuren poses as a pest control specialist using two different company names and websites. One of the websites even has fake reviews. He is a scam artist who will promise to help you, take your money, and do nothing to solve your issues.
1 reviews | Active since Jan 2020
Louis van Buuren poses as a pest control specialist using two different company names and websites. One of the websites even has fake reviews. He is a scam artist who will promise to help you, take your money, and do nothing to solve your issues.
1 reviews | Active since Jan 2020
Did not come for follow-up treatment as promised and rats still running around. We paid for a termite fumigation certificate, and after numerous phone calls and empty promises still haven’t received it
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