PT
Pet Tech (SA)
Claimed Business
PT
Pet Tech (SA)
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEJ
ERNA J
1 reviews | Active since Jan 2020
4 May 2022, 12:54
PET TECH (SA) BAD BAD SERVICE
On 26.01.2022 I bought dog collars online. The order was placed and paid. On 31.01.2022, after I asked about my delivery, I received an out of stock e-mail and was informed that I will be refunded. After numerous e-mails asking for my refund I received an e-mail on 15.02.2022 that was sent to PAYFAST to send me a refund. On 02.03.2022 thy asked for my bank account. Up to now no refund received
Helpful (0)
|Replies (0)EJ
ERNA J
1 reviews | Active since Jan 2020
4 May 2022, 12:54
PET TECH (SA) BAD BAD SERVICE
On 26.01.2022 I bought dog collars online. The order was placed and paid. On 31.01.2022, after I asked about my delivery, I received an out of stock e-mail and was informed that I will be refunded. After numerous e-mails asking for my refund I received an e-mail on 15.02.2022 that was sent to PAYFAST to send me a refund. On 02.03.2022 thy asked for my bank account. Up to now no refund received
0
Replies (0)CB
C B
1 reviews | Active since Jan 2020
8 Feb 2022, 16:52
Terrible Service
Ordered two collars from them online on the 11.11.2021 - now 8.02.2022 - they keep saying they have a backlog of orders, then they have the collars but its new stock and I would have to pay extra to get my order. Then they say they will refund my order but I am still waiting for the refund after numerous mails to them. Terrible service with absolute no regard for the customer - Be WARNED do not purchase from this company Pet-Tech online - you will be sorry !
Helpful (0)
|Replies (0)CB
C B
1 reviews | Active since Jan 2020
8 Feb 2022, 16:52
Terrible Service
Ordered two collars from them online on the 11.11.2021 - now 8.02.2022 - they keep saying they have a backlog of orders, then they have the collars but its new stock and I would have to pay extra to get my order. Then they say they will refund my order but I am still waiting for the refund after numerous mails to them. Terrible service with absolute no regard for the customer - Be WARNED do not purchase from this company Pet-Tech online - you will be sorry !
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Replies (0)RO
TD
Tiaan D
1 reviews | Active since Jan 2020
4 May 2021, 05:28
Shocking service
The worst service that I have ever experienced and I work in the hospitality industry. Only received part of the order, sent them a whatsapp to follow up on other part of the order. Got told that there is a backlog with shipping and it should arrive in two weeks. A month and a half later and still no product. The collars were ordered for training two young dogs, let's call them old dogs now. I would not recommend them, if they had better customer service things would be different.
Helpful (0)
|Replies (0)TD
Tiaan D
1 reviews | Active since Jan 2020
4 May 2021, 05:28
Shocking service
The worst service that I have ever experienced and I work in the hospitality industry. Only received part of the order, sent them a whatsapp to follow up on other part of the order. Got told that there is a backlog with shipping and it should arrive in two weeks. A month and a half later and still no product. The collars were ordered for training two young dogs, let's call them old dogs now. I would not recommend them, if they had better customer service things would be different.
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Replies (0)LK
Louw K
1 reviews | Active since Jan 2020
3 May 2021, 18:33
Great Friendly Service
Initially I was worried reading some reviews fearing this was as a scam, I did however WhatsApp the number on the website and feedback was great throughout, the even dispatch my items separate without extra cost due to a delay on 1 item to arrive.
Helpful (0)
|Replies (0)LK
Louw K
1 reviews | Active since Jan 2020
3 May 2021, 18:33
Great Friendly Service
Initially I was worried reading some reviews fearing this was as a scam, I did however WhatsApp the number on the website and feedback was great throughout, the even dispatch my items separate without extra cost due to a delay on 1 item to arrive.
0
Replies (0)AH
Andrew H
1 reviews | Active since Jan 2020
14 Jan 2021, 08:05
These reviews are not for Pet-Tech Australia.
These reviews are not for Pet-Tech Australia. Please call the number on our Australian Website. You will speak with Andrew the owner. If you send us an email, we will absolutely respond. We have fantastic feedback and after sales service. These reviews appear to be an overseas company - not our Australian Business. Please do not associate this with us! Andrew Pet-Tech Australia
Helpful (0)
|Replies (0)AH
Andrew H
1 reviews | Active since Jan 2020
14 Jan 2021, 08:05
These reviews are not for Pet-Tech Australia.
These reviews are not for Pet-Tech Australia. Please call the number on our Australian Website. You will speak with Andrew the owner. If you send us an email, we will absolutely respond. We have fantastic feedback and after sales service. These reviews appear to be an overseas company - not our Australian Business. Please do not associate this with us! Andrew Pet-Tech Australia
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Replies (0)PB
HW
Heleen W
1 reviews | Active since Jan 2020
7 Sept 2020, 06:54
PET-TECH FRAUD
This website is a total scam. Have paid for bark collars on 1 September and except for an email to confirm the order, I had no feedback and answers as to what happened to my order. The number on the website is answered by a lady that obviously doesn't even word for this company.
Helpful (0)
|Replies (0)HW
Heleen W
1 reviews | Active since Jan 2020
7 Sept 2020, 06:54
PET-TECH FRAUD
This website is a total scam. Have paid for bark collars on 1 September and except for an email to confirm the order, I had no feedback and answers as to what happened to my order. The number on the website is answered by a lady that obviously doesn't even word for this company.
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Replies (0)