Site selling pet products. Pet-a-lot.

I purchased online pet products to the value of R530 on the 13th September. The business operates from PortElizebeth. The monies wer taken off my account. Der email does not exist. Dey operate an Absa account in which the money went into. The order no 3703 was confirmed but for all I know it was just a big bluff. It's gone over a month and I have not heard 4m dem. Please people out der beware of fraudulent businesses like this one. 4 all I know Pet-a lot selling pet products does not exist. Furthermore it states it is a secure site. Beware!!!