Peters Removers
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
DO NOT deal with this company, they are rude and arrogant, told the receptionist numerous times that they need to be on time she PROMISED then they dont even pitch or call!!!! when they realize im not one to wait around they start raising voices and all lies come out to cover themselves, you then get a phone from Melanie who is even more Rude and doesn't even care about customers.... its a absolute JOKE Trust me do yourself a favor and get another company cause this one doesn't even deserve loyal customers to keep their business running...
1 reviews | Active since Jan 2020
DO NOT deal with this company, they are rude and arrogant, told the receptionist numerous times that they need to be on time she PROMISED then they dont even pitch or call!!!! when they realize im not one to wait around they start raising voices and all lies come out to cover themselves, you then get a phone from Melanie who is even more Rude and doesn't even care about customers.... its a absolute JOKE Trust me do yourself a favor and get another company cause this one doesn't even deserve loyal customers to keep their business running...
1 reviews | Active since Jan 2020
<p>I booked a 4 ton truck well in advance and the booking was confirmed. My agreement was to fill the 4 ton truck. on the day they sent a bigger truck and insisted on charging me more claiming that the small truck was not available. as this was not a fault on my part I refused to pay the additional charges. Peter threathen to cancel my booking on the day of my move and keep a cancellation fee. They promised to cover my furniture (which i paid for) with plastics but only came with 2 plastics. Wouldnt use or recommend anyone to use them. Pathetic service</p>
1 reviews | Active since Jan 2020
<p>I booked a 4 ton truck well in advance and the booking was confirmed. My agreement was to fill the 4 ton truck. on the day they sent a bigger truck and insisted on charging me more claiming that the small truck was not available. as this was not a fault on my part I refused to pay the additional charges. Peter threathen to cancel my booking on the day of my move and keep a cancellation fee. They promised to cover my furniture (which i paid for) with plastics but only came with 2 plastics. Wouldnt use or recommend anyone to use them. Pathetic service</p>
1 reviews | Active since Jan 2020
<p>Do not make use of this company. They lure you into paying a deposit and promise to collect on the day you request. Once deposit is paid they inform you that they cannot assist or collect the goods on the date as agreed upon, They were supposed to collect furniture on Thursday, 19 Jan. After phoning and emailing the company - with no success - a woman phoned with an attitude like a teenager to inform us that they are behind schedule and can only collect on Saturday, 21 Jan,</p> <p> </p> <p>I took a full days leave to make myself available for this no-show company to collect. Only after 13:00 I was informed that they cannot collect. Due to work arrangements in Cape Town I had to leave P.E late Thursday afternoon, WITHOUT MY GOODS BEING COLLECTED. </p> <p> </p> <p>I had to arrange with my current landlord in P.E to pay another days rent pro-rata for the additional couple of days needed, whilst waiting for Peters to collect. I had to ask my sister to take a full days UNPAID leave in order to be at home when they collect on Sunday. A woman "Melony/Melody" phoned earlier on 20 Jan and requested the contact persons details that will be at home. I emailed the number and asked if all is still on track and ofcourse that they should immediately contact me should they encounter any issues, </p> <p> </p> <p>They did not have the decency to contact me directly, BUT INSTEAD phoned my sister to inform her that they have a "difficult" customer, so they doubt they will be able to assist on the already postponed date on Saturday, 21 Jan,</p> <p> </p> <p>It is now 23:00pm and I had not even had an SMS from them to confirm that all is still on track. Pathetic service.</p> <p> </p> <p>I am in Cape Town, with absolutely no furniture or household items. I have to pay penalties to the body corporate in my new rental apartment as I will have to move my furniture in during the course of the week, which is not normally allowed.</p> <p> </p> <p>I have encountered so many extra expenses due to this company's lack of customer service, communication and no-show. And I am still not certain if this company is even legit or if they will just dissapear with my money, Heaven knows what conditions my goods will be in when (or if) ever delivered,... I urge you to not make use of this shadow of a business!!!</p>
1 reviews | Active since Jan 2020
<p>Do not make use of this company. They lure you into paying a deposit and promise to collect on the day you request. Once deposit is paid they inform you that they cannot assist or collect the goods on the date as agreed upon, They were supposed to collect furniture on Thursday, 19 Jan. After phoning and emailing the company - with no success - a woman phoned with an attitude like a teenager to inform us that they are behind schedule and can only collect on Saturday, 21 Jan,</p> <p> </p> <p>I took a full days leave to make myself available for this no-show company to collect. Only after 13:00 I was informed that they cannot collect. Due to work arrangements in Cape Town I had to leave P.E late Thursday afternoon, WITHOUT MY GOODS BEING COLLECTED. </p> <p> </p> <p>I had to arrange with my current landlord in P.E to pay another days rent pro-rata for the additional couple of days needed, whilst waiting for Peters to collect. I had to ask my sister to take a full days UNPAID leave in order to be at home when they collect on Sunday. A woman "Melony/Melody" phoned earlier on 20 Jan and requested the contact persons details that will be at home. I emailed the number and asked if all is still on track and ofcourse that they should immediately contact me should they encounter any issues, </p> <p> </p> <p>They did not have the decency to contact me directly, BUT INSTEAD phoned my sister to inform her that they have a "difficult" customer, so they doubt they will be able to assist on the already postponed date on Saturday, 21 Jan,</p> <p> </p> <p>It is now 23:00pm and I had not even had an SMS from them to confirm that all is still on track. Pathetic service.</p> <p> </p> <p>I am in Cape Town, with absolutely no furniture or household items. I have to pay penalties to the body corporate in my new rental apartment as I will have to move my furniture in during the course of the week, which is not normally allowed.</p> <p> </p> <p>I have encountered so many extra expenses due to this company's lack of customer service, communication and no-show. And I am still not certain if this company is even legit or if they will just dissapear with my money, Heaven knows what conditions my goods will be in when (or if) ever delivered,... I urge you to not make use of this shadow of a business!!!</p>
1 reviews | Active since Jan 2020
<p>So i used them last month to move my things. They didnt deliver all of them. Now they are giving me a run around with paying back and all that. </p> <p>to think i was recommending them to people. they took my things for themselves and now are acting as if they delivered</p>
1 reviews | Active since Jan 2020
<p>So i used them last month to move my things. They didnt deliver all of them. Now they are giving me a run around with paying back and all that. </p> <p>to think i was recommending them to people. they took my things for themselves and now are acting as if they delivered</p>
1 reviews | Active since Jan 2020
In 2008 Peter's Removers moved our home and we had theft of groceries and my daughters Sony PSP device.<br> In 2015 Peter's Removers moved my friend and my daughter's cellphone was stolen (and recovered).<br> This past weekend I put my faith in Peter's removers again even after all the theft and ONCE AGAIN we have experienced theft.<br> Jewellery to the value of R11,000.00 and smashed glass which we were not told about. They also drove into our gate.<br> <br> PLEASE DO NOT USE THESE PEOPLE, their workforce steal from you and they have a very bad attitude <div><br></div><div><em>(Supplier name changed from Peter's Mini Removals to Peters Removers by Hellopeter.com)</em></div>
1 reviews | Active since Jan 2020
In 2008 Peter's Removers moved our home and we had theft of groceries and my daughters Sony PSP device.<br> In 2015 Peter's Removers moved my friend and my daughter's cellphone was stolen (and recovered).<br> This past weekend I put my faith in Peter's removers again even after all the theft and ONCE AGAIN we have experienced theft.<br> Jewellery to the value of R11,000.00 and smashed glass which we were not told about. They also drove into our gate.<br> <br> PLEASE DO NOT USE THESE PEOPLE, their workforce steal from you and they have a very bad attitude <div><br></div><div><em>(Supplier name changed from Peter's Mini Removals to Peters Removers by Hellopeter.com)</em></div>
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