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pick-a-home
Unclaimed Business
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Performance(last 12 months):
Ranked In Real Estate
#5NPS Score
-100Unlikely
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIJ
Itumeleng J
1 reviews | Active since Jan 2020
3 Nov 2025, 14:48
Unhappy and Annoyed tenant
No matter what you are going through, love yourself enough to not rent with these people. I have been a tenant here for 2 months, 1st month, I received my invoice. Okay I pay the rental and I made a call to these people that there are some costs on the invoice that I don't understand. They promised to get back to me, I waited till the last day of the month. On the 7th of October I get a call from some rude lady asking me where is my rent. Like ma'am, who do you think you are talking to??? She starts to yell snd I just tell her to relax and i have been waiting for someone to get back to me cause I don't understand most of the things in the invoice. Here you pay for external lights and security for an amount of R550. The lights were installed by the landlord so was the security hired by the landlord, that has nothing to do with me but im being charged for it. The security would just walk around once in the yard then sits in his room. I have never seen him outside whether I'm going or coming back from work. I see him at 5, on my day off and that's it. The service they provide is just useless. They are so rude to clients and they get upset when you ask questions. The water is a set amount. I have lived in Kempton park and I have never paid R650 just for water. Its ridiculous They allow those druggies to roam around in the yard and thats unsafe as is, there are children in the yard by the way. They just want to shout at you like you are an imbecile and say whatever they feel like saying at that moment. Their place here has no stove and not so many cupboard space. You need to buy a gas cylinder for you to have access to hot water. Their shower drain has been clogged from when I arrived here. The apartment is filled with red ants and roaches, I asked to be assisted with pest control cause my toddler cannot play on her mat and they responded to say I should buy poison and sprinkle it all over the apartment. I have a toddler, why would I sprinkle poison? No brains at all. When moving in, the apartment was filthy and dusty, I had to clean as I moved in. They never compensated me for buying cleaning products yet I had asked if the place will be ready for when I moved in and they agreed. They lack professionalism DeodarGrove in Kempton park Just stay away from this place. Rather live under a bridge
Helpful (0)
|Replies (0)IJ
Itumeleng J
1 reviews | Active since Jan 2020
3 Nov 2025, 14:48
Unhappy and Annoyed tenant
No matter what you are going through, love yourself enough to not rent with these people. I have been a tenant here for 2 months, 1st month, I received my invoice. Okay I pay the rental and I made a call to these people that there are some costs on the invoice that I don't understand. They promised to get back to me, I waited till the last day of the month. On the 7th of October I get a call from some rude lady asking me where is my rent. Like ma'am, who do you think you are talking to??? She starts to yell snd I just tell her to relax and i have been waiting for someone to get back to me cause I don't understand most of the things in the invoice. Here you pay for external lights and security for an amount of R550. The lights were installed by the landlord so was the security hired by the landlord, that has nothing to do with me but im being charged for it. The security would just walk around once in the yard then sits in his room. I have never seen him outside whether I'm going or coming back from work. I see him at 5, on my day off and that's it. The service they provide is just useless. They are so rude to clients and they get upset when you ask questions. The water is a set amount. I have lived in Kempton park and I have never paid R650 just for water. Its ridiculous They allow those druggies to roam around in the yard and thats unsafe as is, there are children in the yard by the way. They just want to shout at you like you are an imbecile and say whatever they feel like saying at that moment. Their place here has no stove and not so many cupboard space. You need to buy a gas cylinder for you to have access to hot water. Their shower drain has been clogged from when I arrived here. The apartment is filled with red ants and roaches, I asked to be assisted with pest control cause my toddler cannot play on her mat and they responded to say I should buy poison and sprinkle it all over the apartment. I have a toddler, why would I sprinkle poison? No brains at all. When moving in, the apartment was filthy and dusty, I had to clean as I moved in. They never compensated me for buying cleaning products yet I had asked if the place will be ready for when I moved in and they agreed. They lack professionalism DeodarGrove in Kempton park Just stay away from this place. Rather live under a bridge
0
Replies (0)E
Emily
1 reviews | Active since Jan 2020
11 Jun 2025, 10:53
Pick a home agents t...
Pick a home agents they chrock people their money for deposit where you had an emergency work relocation they want you to sarve notice even if your work they didn't give you enough time to sarve notice where you staying, they do that to all their tenants whether you sarved notice or not you don't get you money, they treat people bad they are even rude to people
Helpful (0)
|Replies (0)E
Emily
1 reviews | Active since Jan 2020
11 Jun 2025, 10:53
Pick a home agents t...
Pick a home agents they chrock people their money for deposit where you had an emergency work relocation they want you to sarve notice even if your work they didn't give you enough time to sarve notice where you staying, they do that to all their tenants whether you sarved notice or not you don't get you money, they treat people bad they are even rude to people
0
Replies (0)RS
Rachel S
1 reviews | Active since Jan 2020
18 Jun 2019, 10:22
Refundable Deposit
Refundable Deposit I signed a 1 year lease agreement with Pick-a-home from the 1-12-2017 and then a month to month rental afterwards with the owner herself, named Betsie. Since I received my water & lights statement from day one, I had to query it, because I was charged for previous tenants charges and or even charges that belong to the landlord. I queried it with Betsie, the owner of Pick-a-home real estates and she said I should query it with the Body Corporate who issues the statements. I called the body corporate and spoke to Ria, who informed me that she e-mails the statement to Pick-a-home and they then forward it to me. I stood my ground and called Betsie and requested an explanation why I should pay charges that is not for me, she then marked the charges on the statement that I should pay for of which I said it is okay, because it was explained to me. The bill came to (R500.00+). As the months went by the charges for the Sewerage and Refuse removal started to fluctuate and the bill came to R758.00+ until I received the statement for the 1st of May 2019, reflecting amount owed R2658.51. I admit that I was in areas with amount R946.71 for March 2019 and made a payment of R1790.00 into her personal account as this was the account furnished to us when we signed the Contract with Pick-a-home on the Pick-a-home Letterhead and she will then pay the money over to the Body Corporate. On the 4th of March 2019 I messaged Betsie to inform her that I made the payment of R1790.00 of which she said Thank you. then on the 30th of March 2019 i received a message from her stating that I owe R758.21. We then had an argument and I told her that I refused to pay for charges that is not mine and she must do what she think is right. She then gave us notice for the 31st of May 2019. I accepted, because I did not have the finances to budget every month for unnecessary charges. I vacated the premises on the 31st of May 2019 as requested to do so. Betsie never called me to make arrangements for the keys, I had to call her on the evening of the 1st of June 2019 about the handing over of the keys. We arranged for it to be handed over on the Monday 3rd of June 2019 after work. I then asked her about the refundable deposit and she was not very happy about it and said it should be paid out to me at the end of June 2019. I said to her I don't agree with that, because she was the one who gave me notice. I called her last week to ask if she requested for the final statement and she informed me that she was out of office, but at the same time she informed me that she had given the office instruction to request a final statement. I just feel it is very frustrating and unfair for me to wait for my deposit, since I had to budget on finding ways for a new deposit. This made quite a huge impact on my budget. I want this sorted out as soon as possible , as this is creating a huge inconvenience for me and my family .
Helpful (0)
|Replies (0)RS
Rachel S
1 reviews | Active since Jan 2020
18 Jun 2019, 10:22
Refundable Deposit
Refundable Deposit I signed a 1 year lease agreement with Pick-a-home from the 1-12-2017 and then a month to month rental afterwards with the owner herself, named Betsie. Since I received my water & lights statement from day one, I had to query it, because I was charged for previous tenants charges and or even charges that belong to the landlord. I queried it with Betsie, the owner of Pick-a-home real estates and she said I should query it with the Body Corporate who issues the statements. I called the body corporate and spoke to Ria, who informed me that she e-mails the statement to Pick-a-home and they then forward it to me. I stood my ground and called Betsie and requested an explanation why I should pay charges that is not for me, she then marked the charges on the statement that I should pay for of which I said it is okay, because it was explained to me. The bill came to (R500.00+). As the months went by the charges for the Sewerage and Refuse removal started to fluctuate and the bill came to R758.00+ until I received the statement for the 1st of May 2019, reflecting amount owed R2658.51. I admit that I was in areas with amount R946.71 for March 2019 and made a payment of R1790.00 into her personal account as this was the account furnished to us when we signed the Contract with Pick-a-home on the Pick-a-home Letterhead and she will then pay the money over to the Body Corporate. On the 4th of March 2019 I messaged Betsie to inform her that I made the payment of R1790.00 of which she said Thank you. then on the 30th of March 2019 i received a message from her stating that I owe R758.21. We then had an argument and I told her that I refused to pay for charges that is not mine and she must do what she think is right. She then gave us notice for the 31st of May 2019. I accepted, because I did not have the finances to budget every month for unnecessary charges. I vacated the premises on the 31st of May 2019 as requested to do so. Betsie never called me to make arrangements for the keys, I had to call her on the evening of the 1st of June 2019 about the handing over of the keys. We arranged for it to be handed over on the Monday 3rd of June 2019 after work. I then asked her about the refundable deposit and she was not very happy about it and said it should be paid out to me at the end of June 2019. I said to her I don't agree with that, because she was the one who gave me notice. I called her last week to ask if she requested for the final statement and she informed me that she was out of office, but at the same time she informed me that she had given the office instruction to request a final statement. I just feel it is very frustrating and unfair for me to wait for my deposit, since I had to budget on finding ways for a new deposit. This made quite a huge impact on my budget. I want this sorted out as soon as possible , as this is creating a huge inconvenience for me and my family .
0
Replies (0)