PN
Pick N Win
Unclaimed Business
PN
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Ntombi M
1 reviews | Active since Jan 2020
15 Nov 2024, 16:29
Lies on adverts on social media
Pick n win isipingo is so disappoing firstly Workers especial males they so heartless they can push you or hit u with their trolleys and act like nothin happens And this shop advertised Alluminium windows with low price everbody travelled from far to buy when we got there they have millions different excuses about the price no apologies on the internet and media as they posted advert i was ****ed
Helpful (0)
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Ntombi M
1 reviews | Active since Jan 2020
15 Nov 2024, 16:29
Lies on adverts on social media
Pick n win isipingo is so disappoing firstly Workers especial males they so heartless they can push you or hit u with their trolleys and act like nothin happens And this shop advertised Alluminium windows with low price everbody travelled from far to buy when we got there they have millions different excuses about the price no apologies on the internet and media as they posted advert i was ****ed
0
Replies (0)TN
Thobani N
1 reviews | Active since Jan 2020
19 Feb 2022, 11:20
Security and the store manager complaint
Good day, I would like to log a complaint on behalf of my mother. She bought some items last Sunday at Pick 'N Win Isiphingo on her way to Mid Illovo. When she returned on Wednesday she stopped by the store to buy a few things. She had some of the items she bought on Sunday on her hand bag. She was accused of stealing and humiliated by the store manager and the security in front of other customers. worse part they took her items she had paid for and the store manager was very rude and adamant that my mother is a thief We would like to speak to the executive team or the senior manager My number is 0637191362
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Thobani N
1 reviews | Active since Jan 2020
19 Feb 2022, 11:20
Security and the store manager complaint
Good day, I would like to log a complaint on behalf of my mother. She bought some items last Sunday at Pick 'N Win Isiphingo on her way to Mid Illovo. When she returned on Wednesday she stopped by the store to buy a few things. She had some of the items she bought on Sunday on her hand bag. She was accused of stealing and humiliated by the store manager and the security in front of other customers. worse part they took her items she had paid for and the store manager was very rude and adamant that my mother is a thief We would like to speak to the executive team or the senior manager My number is 0637191362
0
Replies (0)TM
Thuleigh Mc-Garden
1 reviews | Active since Jan 2020
27 Jan 2022, 05:29
A very rude and disrespectful cashier who doesn't care about her job.
Actually It's zero stars for your business, yesterday I came back from work and I wanted to buy vegetables since they were on special to my suprise that I'll be very disappointed with one of your cashiers, that girl was very rude and disrespectful towards me. I took a 48 toilet rolls thinking it was R99.00 but when I was in the till ot scanned R169.90 and then I politely asked if it wasn't on special, instead of explaining that its one ply that's on special and the one that I had was a two ply. She disrespected me and asked me Why I never asked??? How can she speak to a customer like that? She didn't end there when I tried to tell her that she's was not to answer me it that manner it got worse, she told me that what I saw in the shelves has nothing to do with her, she doesn't know what's going on inside the shop she's only a cashier. I was so angry at that girl, actually I am still angry. People were looking at me in queue like I am some silly woman with no money, I ended up walking out of the shop leaving all my groceries at the till.What's even worse is that I was wearing my uniform nd the time that I wasted there buying and to be disappointed in the till like that. The business owners don't need a person like her how many customers has she chased away and how many is she still going to chase away because clearly she doesn't give a damn. I was actually looking for the company's email address to send my complaint direct to the owners but I couldn't find it.
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Thuleigh Mc-Garden
1 reviews | Active since Jan 2020
27 Jan 2022, 05:29
A very rude and disrespectful cashier who doesn't care about her job.
Actually It's zero stars for your business, yesterday I came back from work and I wanted to buy vegetables since they were on special to my suprise that I'll be very disappointed with one of your cashiers, that girl was very rude and disrespectful towards me. I took a 48 toilet rolls thinking it was R99.00 but when I was in the till ot scanned R169.90 and then I politely asked if it wasn't on special, instead of explaining that its one ply that's on special and the one that I had was a two ply. She disrespected me and asked me Why I never asked??? How can she speak to a customer like that? She didn't end there when I tried to tell her that she's was not to answer me it that manner it got worse, she told me that what I saw in the shelves has nothing to do with her, she doesn't know what's going on inside the shop she's only a cashier. I was so angry at that girl, actually I am still angry. People were looking at me in queue like I am some silly woman with no money, I ended up walking out of the shop leaving all my groceries at the till.What's even worse is that I was wearing my uniform nd the time that I wasted there buying and to be disappointed in the till like that. The business owners don't need a person like her how many customers has she chased away and how many is she still going to chase away because clearly she doesn't give a damn. I was actually looking for the company's email address to send my complaint direct to the owners but I couldn't find it.
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Replies (0)JV
Jayde V
1 reviews | Active since Jan 2020
5 Dec 2021, 22:20
Cash only
This review is specifically for the Pick n pay in Fraaiuitsig, Mossel Bay. Whenever we happen to shop here (not by choice), and we want to pay by card then it declines and one is forced to pay cash. This happens over and over again to so many clients and they are then forced to go and draw cash outside. Now I don't know if this is on purpose so that the store has cash to avoid fees however the staff are aware of what's going on and when one requests to speak to the manager, she is extremely unprofessional about the matter. The cashiers have mentioned that they have spoken to various people in the pick n pay system and nothing gets done. With covid not everyone carries cash. There is not a signal problem there either.
Helpful (0)
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Jayde V
1 reviews | Active since Jan 2020
5 Dec 2021, 22:20
Cash only
This review is specifically for the Pick n pay in Fraaiuitsig, Mossel Bay. Whenever we happen to shop here (not by choice), and we want to pay by card then it declines and one is forced to pay cash. This happens over and over again to so many clients and they are then forced to go and draw cash outside. Now I don't know if this is on purpose so that the store has cash to avoid fees however the staff are aware of what's going on and when one requests to speak to the manager, she is extremely unprofessional about the matter. The cashiers have mentioned that they have spoken to various people in the pick n pay system and nothing gets done. With covid not everyone carries cash. There is not a signal problem there either.
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Replies (0)NM
Nompumelelo M
1 reviews | Active since Jan 2020
13 Oct 2021, 10:31
Pick 'n Pay ASAP is not efficient
I am highly disappointed with the service I got from Pick 'n Pay ASAP. I order items on the 27th of September and there was a missing item, I texted, emailed and called multiple times, they then said I will get a partial refund which I did not understand why because I did not receive the item, they said I will receive the refund in 7 to 10 days, however, I have not received any refund from them. I decided to give them the benefit of a doubt but they didn't redeem themselves. I then ordered again yesterday my order had a missing item which is very essential (nappies) again I went on to chat with their agent who was not able to assist me, I went to email and called but it was all in vain, they owe me about 320 Rands in refunds and are not respond, they keep on saying sorry for the inconvenience but they are not resolving the issue.
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Nompumelelo M
1 reviews | Active since Jan 2020
13 Oct 2021, 10:31
Pick 'n Pay ASAP is not efficient
I am highly disappointed with the service I got from Pick 'n Pay ASAP. I order items on the 27th of September and there was a missing item, I texted, emailed and called multiple times, they then said I will get a partial refund which I did not understand why because I did not receive the item, they said I will receive the refund in 7 to 10 days, however, I have not received any refund from them. I decided to give them the benefit of a doubt but they didn't redeem themselves. I then ordered again yesterday my order had a missing item which is very essential (nappies) again I went on to chat with their agent who was not able to assist me, I went to email and called but it was all in vain, they owe me about 320 Rands in refunds and are not respond, they keep on saying sorry for the inconvenience but they are not resolving the issue.
0
Replies (0)MB
Mandisa B
1 reviews | Active since Jan 2020
26 Mar 2021, 10:07
Rotten food
Pick and win is selling us rotten food. I have bought expired stuff for several times now and they do not wanna take the food back. And the store is filthy and dirty as hell. I will never recommend any one to buy at pick n win. I would like hellopeter to take this into consideration please. Thank you
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Mandisa B
1 reviews | Active since Jan 2020
26 Mar 2021, 10:07
Rotten food
Pick and win is selling us rotten food. I have bought expired stuff for several times now and they do not wanna take the food back. And the store is filthy and dirty as hell. I will never recommend any one to buy at pick n win. I would like hellopeter to take this into consideration please. Thank you
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Replies (0)NZ
Nomfundo Z
1 reviews | Active since Jan 2020
9 Feb 2021, 05:49
Pick n Win (Isipingo) horrible service
I went there to buy few things and i was wearing the face Shield covering the mouth and neck ,including nose too when I was at the door the security told me I cant enter the door I need a mask well I got it not only the normal shield but the one that covers everything and that was the saddest and bad experience I got I had to go back ....anywhere else they allow that mask but why only them .that was very disgusting
Helpful (0)
|Replies (0)NZ
Nomfundo Z
1 reviews | Active since Jan 2020
9 Feb 2021, 05:49
Pick n Win (Isipingo) horrible service
I went there to buy few things and i was wearing the face Shield covering the mouth and neck ,including nose too when I was at the door the security told me I cant enter the door I need a mask well I got it not only the normal shield but the one that covers everything and that was the saddest and bad experience I got I had to go back ....anywhere else they allow that mask but why only them .that was very disgusting
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Replies (0)SK
Siya K
1 reviews | Active since Jan 2020
12 Jan 2021, 06:48
Bad service at Pick n Win
My mother went to Pick n Win Isipingo Durban to purchase some groceries, she lost a slip on the way out than the security took her goods because there was no slip.we went to manager to report the matter than the manager told us that she can't do anything as they will not check the till slip from the cashier and they also refused to check the cameras.Likely we found a slip after a long search. That was the worst treatment we received in that Store got a poor management stuff. There's need to deal with such bad service to customers.
Helpful (0)
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Siya K
1 reviews | Active since Jan 2020
12 Jan 2021, 06:48
Bad service at Pick n Win
My mother went to Pick n Win Isipingo Durban to purchase some groceries, she lost a slip on the way out than the security took her goods because there was no slip.we went to manager to report the matter than the manager told us that she can't do anything as they will not check the till slip from the cashier and they also refused to check the cameras.Likely we found a slip after a long search. That was the worst treatment we received in that Store got a poor management stuff. There's need to deal with such bad service to customers.
0
Replies (0)