Pienaar Sithole & Associates
1.2|61 reviews
DK
Donna K
1 reviews | Active since Member
11 Oct 2021, 06:18
ACCOUNT SETTLED &PAID UP LETTER RECEIVED BUT STILL STILL RECEIVING SMS
My account has been settled in April 2021,paid up letter received after that i have received numerous messages I quote"despite numerous attempts your account remain upaid with no payment plan in place".which attempts when the account is settled.I called and request for my name to be ewmived from database but all in vain.last week now in october i still receive that message,even if people are working fromhome after 6 months that should have been sorted.Once again kindly remove my naye as the account has been settled
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Replies (53)Pienaar Sithole & Associates's replyOfficial
11 Oct 2021, 07:36Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Best regards,
Pienaar Sithole & Associates's reply11 Oct 2021, 07:36
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Best regards,