WORST SERVICE EVER

Pieter Roos Supplied me a pair of specialised inner soles. At R2000 I thought it would be decent quality but after 5 months of use they start falling apart First they accused me of washing the soles in a washing mashing (not done) and then I had to pay another R380 to have them glued together again because their supplier who supplied the poor quality does not exist any more and they are using another supplier now WHY MUST THE CUSTOMER PAY WHEN THEY USE FLY BY NIGHT SUPPLIERS????