Pili Pili
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I drove in with a group of friends from Porr Elizabeth to have a meal here as we were told it would be a 5 star experience. We know Pili Pili Sedgefield and so after church we thought to stop and gave it a try. I do not agree that Sunday it was worth 5 stars. First the person that is the live act,bumped over the glass of water with his equipment as he came to setup. He came throught such a narrow gap with to much equipment to make that a safe scenario as the proof was the glass being pushed over on the table. A offer to replace the glass of water wasnt once made. Not by the artist of staff. We had to clean the soaked handbag ourselfs and sat there with wet clothes waiting for our food. The thing that upset me the most though was the coke bottle that had some weird gunk all around the top. I poured the coke into my glass and my eye caught to top looking so horible. I called a waiter closer and showed him the bottle. The waiter said must be a rusty top and took the bottle away. No manager came to apologize of offer to replace the cooldrink or even just check if we are ok after the eventful sitdown experience at what was supposed to be a 5 star eatery. I am sorry to say but i dont think i will ever go there again or take friends or even recomend somebody to visit this eatablishment as we felt like nothing but just a finacial contribution and not valued customers. We paid the bill and left dissapointed that what we valued from experiences from the Sedgefield Pili Pili is not the same as the JBay one, we will revert to the restaurants where we do appreciate the experience as we love JBay and dine in groups here often.
1 reviews | Active since Jan 2020
I drove in with a group of friends from Porr Elizabeth to have a meal here as we were told it would be a 5 star experience. We know Pili Pili Sedgefield and so after church we thought to stop and gave it a try. I do not agree that Sunday it was worth 5 stars. First the person that is the live act,bumped over the glass of water with his equipment as he came to setup. He came throught such a narrow gap with to much equipment to make that a safe scenario as the proof was the glass being pushed over on the table. A offer to replace the glass of water wasnt once made. Not by the artist of staff. We had to clean the soaked handbag ourselfs and sat there with wet clothes waiting for our food. The thing that upset me the most though was the coke bottle that had some weird gunk all around the top. I poured the coke into my glass and my eye caught to top looking so horible. I called a waiter closer and showed him the bottle. The waiter said must be a rusty top and took the bottle away. No manager came to apologize of offer to replace the cooldrink or even just check if we are ok after the eventful sitdown experience at what was supposed to be a 5 star eatery. I am sorry to say but i dont think i will ever go there again or take friends or even recomend somebody to visit this eatablishment as we felt like nothing but just a finacial contribution and not valued customers. We paid the bill and left dissapointed that what we valued from experiences from the Sedgefield Pili Pili is not the same as the JBay one, we will revert to the restaurants where we do appreciate the experience as we love JBay and dine in groups here often.
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