Planet Computers

****** f R850 and more by Planet Computers

I am being ignored and have been sent on a complete runaround by this company Planet Computers in Wynberg Cape Town and the person who I am dealing with Calvin Clark +27 82 810 0821 email calvin.clark3@gmail.com. Here is a copy of the review I put on FB and then our chat via FB. Pam Seward doesn't recommend Planet Computers. June 18 at 3:39 AM · Shared with Public We have been struggling for almost 1 year now to obtain the advertised monitor we drove all the way to Wynberg for and paid for. Instead we have been back and forth 3 times only to hear excused that the monitor is at the oweners brother who was in Malawi. Sorry, I don't normally do this but not contacting your customers back and providing them with an incorrect or lower grade product upon exchange without refund compensation is unacceptable. Planet Computers: We apologize for that terrible experience you had with us. Our management has gone through some changes and we will be more than willing to assist in whichever way we can. Please reach out to us. Ignored. Here is the FB chat: Calvin Clarke You're friends on Facebook Lives in Cape Town, Western Cape Sales and Marketing Manager at Planet Computers Wed 8:38 PM You sent Hi. Thank you for your response. It has been such a long time and we gave up with, really. The so-called, temporary monitor that was provided to us was also faulty. The power supply was damaged, loose and eventually caused damage to the board. We had to fork out more moeny to purchase another monitor. No matter how many times I tried contacting the number I was provided, no-one ever got back to me. We are not going to drive out all the way to Wynberg, during our working hours again. It would be the 5th or 6th time of us wasting petrol to go there. We paid R900 for a monitor, What we got was one with a damaged screen. We were kind enough to take it back and swap. We got there and then there was not one with an HDMI output.....so, we, once again, accepted a temporary one which was one with a DVI output, not even a VGA output! Then we had to spend another R300 plus to buy a converter so that the PC could actually pick up the DVI monitor. This is the monitor that had issues with the power supply, which the was also another issue at the shop! We had to get the correct adapters and fittings and struggle with a power supply input that was loose and faulty. We waited, and waited for months and no-one got back to us. We will not be using petrol again. The monitor is faulty. We have spent again to buy a new monitor. Please can we simply have the money refunded. We paid R900. The refund can be sent via FNB e-wallet to 082 444 0065 and please forward same message here via FB messenger. I will remove the review and replace with a different review as soon as possible as this matter is resolved. I appreciate your swift action and response. Regards Pam Thu 3:00 PM You sent ???? Calvin Calvin Clarke Please I would prefer if you send messages like this to my e-mail I gave you Thu 4:50 PM You sent I did not receive your email address. Please re-send, thanks. Thu 5:11 PM Calvin Calvin Clarke calvin.clarke3@gmail.com And I have sent an email. No call no response. They clearly have no concern. They sold something faulty have their money - basically ****** us. I do not at all recommend their services - if you can even call it that!