

Platinum Insurance
Based on recent customer reviews, Platinum Insurance is widely appreciated for its responsive and professional service, with customers consistently mentioning quick email replies, helpful consultants, and agents who go the extra mile to resolve policy queries. A recurring theme is the personalised care shown by named staff members, who are praised for courtesy and understanding. However, an isolated concern was raised regarding an unauthorised debit and an unresolved refund commitment, suggesting that billing transparency and follow-through on promises remain areas warranting attention.
TrustIndex
5.3
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBased on recent customer reviews, Platinum Insurance is widely appreciated for its responsive and professional service, with customers consistently mentioning quick email replies, helpful consultants, and agents who go the extra mile to resolve policy queries. A recurring theme is the personalised care shown by named staff members, who are praised for courtesy and understanding. However, an isolated concern was raised regarding an unauthorised debit and an unresolved refund commitment, suggesting that billing transparency and follow-through on promises remain areas warranting attention.
Platinum Insurance has a TrustIndex of 5.3 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Platinum Insurance across 25 total reviews. How is the TrustIndex calculated? →