PJ
Plumbers Johannesburg
Unclaimed Business
PJ
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSR
Susan R
1 reviews | Active since Jan 2020
11 Jan 2025, 07:29
Bad shocking service totally unreliable
Totally unreliable shocking service. Worst service. Kept us waiting all day then cancelled with us. Undertook to come next day never pitched up. Didn't take calls or call to advise they can't make it. Don't waste your time calling Ben on 0837139922. If Ben can't even pitch up or have the courtesy to let you know he can no longer attend to the work it's a bad start and reflection on how the work will be done and what the after service will be like.
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Susan R
1 reviews | Active since Jan 2020
11 Jan 2025, 07:29
Bad shocking service totally unreliable
Totally unreliable shocking service. Worst service. Kept us waiting all day then cancelled with us. Undertook to come next day never pitched up. Didn't take calls or call to advise they can't make it. Don't waste your time calling Ben on 0837139922. If Ben can't even pitch up or have the courtesy to let you know he can no longer attend to the work it's a bad start and reflection on how the work will be done and what the after service will be like.
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Gina R
1 reviews | Active since Jan 2020
11 Dec 2019, 12:45
False advertising - not an emergency plumber
We need our toilet repaired urgently so I searched Google for an emergency plumber in my area and Plumbers Johannesburg was the first name to come up. I was told the guy from my area would phone back and after a half hour wait he did. Shortly after midday today he arranged to come at three pm, but a little before two he phoned to say that they were running late and wouldn't be able to come today AT ALL. They advertise themselves as 24 hour plumbers, so how is this possible? The fact that my mother is an old lady who can't manage without a toilet didn't seem to bother him. What kind of emergency plumbers are they?
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Gina R
1 reviews | Active since Jan 2020
11 Dec 2019, 12:45
False advertising - not an emergency plumber
We need our toilet repaired urgently so I searched Google for an emergency plumber in my area and Plumbers Johannesburg was the first name to come up. I was told the guy from my area would phone back and after a half hour wait he did. Shortly after midday today he arranged to come at three pm, but a little before two he phoned to say that they were running late and wouldn't be able to come today AT ALL. They advertise themselves as 24 hour plumbers, so how is this possible? The fact that my mother is an old lady who can't manage without a toilet didn't seem to bother him. What kind of emergency plumbers are they?
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Liz P
1 reviews | Active since Jan 2020
30 Nov 2016, 07:39
Best Plumbing Shop In Johannesburg!
<p>Plumbers Market in Roodepoort is the BEST PLUMBING SHOP in Johannesburg. The service is incredible, the product knowledge is amazing and they all cant do enough to help you. They are efficient, professional, helpful, friendly and they have an incredible range of stock. Ask for Analda or Laura and you will get the best service ever at a plumbing shop. We have had a complicated 'buy-in' for our building for our ministry and the team there have been amazing in every way. I cannot recommend this shop and their staff enough. This is exactly how business is supposed to be done. Thank you. LIz Pass</p>
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Liz P
1 reviews | Active since Jan 2020
30 Nov 2016, 07:39
Best Plumbing Shop In Johannesburg!
<p>Plumbers Market in Roodepoort is the BEST PLUMBING SHOP in Johannesburg. The service is incredible, the product knowledge is amazing and they all cant do enough to help you. They are efficient, professional, helpful, friendly and they have an incredible range of stock. Ask for Analda or Laura and you will get the best service ever at a plumbing shop. We have had a complicated 'buy-in' for our building for our ministry and the team there have been amazing in every way. I cannot recommend this shop and their staff enough. This is exactly how business is supposed to be done. Thank you. LIz Pass</p>
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Debra M
1 reviews | Active since Jan 2020
18 Oct 2016, 16:50
Good service and follow up
<p>I recently had certain fixtures changed in my bathroom, the staff of Plumbers Johannesburg, namely Freedom gave me great service and professional advice. They also went out of their way to do a follow up job and completed the work neatly and timeously. </p>
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Debra M
1 reviews | Active since Jan 2020
18 Oct 2016, 16:50
Good service and follow up
<p>I recently had certain fixtures changed in my bathroom, the staff of Plumbers Johannesburg, namely Freedom gave me great service and professional advice. They also went out of their way to do a follow up job and completed the work neatly and timeously. </p>
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Mark N
1 reviews | Active since Jan 2020
15 Jun 2016, 14:34
Poor response to customer service complaint
<p>After my last post on Hello Peter, they then sent me a scathing email response basically saying it is not their problem. It is clearly their problem. In summary here is what they did wrong:</p> <p>1. No communication at all with me after they came out on Monday. I had to call them on Tuesday to find out what happened on Monday. They didn't fix anything, or investigate further or even inform me. They let me find out that nothing was fixed when I tried to have a shower to go to work.<br />2. Did not take my call-out on Monday seriously. The geyser was broken on Monday and they did nothing to fix it and then claimed it was not broken. Even if it worked for a while on Monday while they were onsite, they should've probed what the real issue could be and why it failed; instead they walked away and washed their hands of the matter and then didn't bother to inform me that they had done nothing; leading me to believe that they had fixed it, when they had not.<br />3. Refused to come out on the Tuesday after I reported the problem for the second time. If they were convinced that everything was working on the Monday, then they should've come out again on the Tuesday and treated it as a new fault -- they did not, instead they passed the buck to Kwikot. Clearly if I have reported a problem for the second time, there must be something wrong. If they had come out on Tuesday, they would've quickly picked up the problem with the isolator switch and it could've been rectified.<br />4. They claim they can't touch the electrical installation of the geyser; however, they touched the electrical of the geyser to install it in the first place; they in essence "refused" to warranty that electrical work that they had done during the installtion, by passing the buck, saying I need to call an external electrician. The isolator is part of the geyser installation; the issue was not in the DB board. Their page on Facebook states "Plumber . Electrician. Solar Energy Service. Clearly they lie on their Facebook page -- they claim not to be electricians.<br />5. I had to call out another plumber in the middle of the night to get the issue resolved. The new plumber troubleshooted and fixed all the problems in under an hour -- this speaks to their incompetence and their refusal to come out again on the Tuesday, where they would've found the problem quickly and easily, had they simply come to look again after it was reported broken for the second time. When they inspected the problem on Monday, they did not inspect the isolator -- an obvious thing to look at, as was made evident by both Kwikot and the new plumber.</p>
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Mark N
1 reviews | Active since Jan 2020
15 Jun 2016, 14:34
Poor response to customer service complaint
<p>After my last post on Hello Peter, they then sent me a scathing email response basically saying it is not their problem. It is clearly their problem. In summary here is what they did wrong:</p> <p>1. No communication at all with me after they came out on Monday. I had to call them on Tuesday to find out what happened on Monday. They didn't fix anything, or investigate further or even inform me. They let me find out that nothing was fixed when I tried to have a shower to go to work.<br />2. Did not take my call-out on Monday seriously. The geyser was broken on Monday and they did nothing to fix it and then claimed it was not broken. Even if it worked for a while on Monday while they were onsite, they should've probed what the real issue could be and why it failed; instead they walked away and washed their hands of the matter and then didn't bother to inform me that they had done nothing; leading me to believe that they had fixed it, when they had not.<br />3. Refused to come out on the Tuesday after I reported the problem for the second time. If they were convinced that everything was working on the Monday, then they should've come out again on the Tuesday and treated it as a new fault -- they did not, instead they passed the buck to Kwikot. Clearly if I have reported a problem for the second time, there must be something wrong. If they had come out on Tuesday, they would've quickly picked up the problem with the isolator switch and it could've been rectified.<br />4. They claim they can't touch the electrical installation of the geyser; however, they touched the electrical of the geyser to install it in the first place; they in essence "refused" to warranty that electrical work that they had done during the installtion, by passing the buck, saying I need to call an external electrician. The isolator is part of the geyser installation; the issue was not in the DB board. Their page on Facebook states "Plumber . Electrician. Solar Energy Service. Clearly they lie on their Facebook page -- they claim not to be electricians.<br />5. I had to call out another plumber in the middle of the night to get the issue resolved. The new plumber troubleshooted and fixed all the problems in under an hour -- this speaks to their incompetence and their refusal to come out again on the Tuesday, where they would've found the problem quickly and easily, had they simply come to look again after it was reported broken for the second time. When they inspected the problem on Monday, they did not inspect the isolator -- an obvious thing to look at, as was made evident by both Kwikot and the new plumber.</p>
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Mark N
1 reviews | Active since Jan 2020
14 Jun 2016, 06:45
Geyser STILL broken
<p>My geyser burst and was replaced by Plumbing Johannesburg. It stopped working again. I called them out yesterday to fix it again and today it is STILL not working. Guy on phone gave me lip and attitude and said it wasn't their fault. However, they had yesterday to fix it and did nothing about it. Obviously it was not working; otherwise why would I call them out; and what was replaced yesterday? nothing! Had to have two cold showers in this freezing weather, two days in a row. Unacceptable.</p>
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Mark N
1 reviews | Active since Jan 2020
14 Jun 2016, 06:45
Geyser STILL broken
<p>My geyser burst and was replaced by Plumbing Johannesburg. It stopped working again. I called them out yesterday to fix it again and today it is STILL not working. Guy on phone gave me lip and attitude and said it wasn't their fault. However, they had yesterday to fix it and did nothing about it. Obviously it was not working; otherwise why would I call them out; and what was replaced yesterday? nothing! Had to have two cold showers in this freezing weather, two days in a row. Unacceptable.</p>
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