power failure

I had a problem at my house the power went off immediately i call to report i was told the technicians are off it was.on the 26th March at 9 o'clock.That happened only in my house the following day i report again we will sent the tech .Sent WhatsApp nothing happencalreport.And on the 27th i report it again nothing happened .Since 26th Wednesday until today Saturday am without electricy.Am so frustrated and disappointed with polokwane municipality.