Postnet Farrarmere
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Postnet Farrarmere has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Postnet Farrarmere across 5 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I renewed my British passport and used postnet Farramere to send off my documents. I had queries from the UK passport office which Rozelle the branch manageress helped me resolve quickly. She went above and beyond and I am grateful for her help
1 reviews | Active since Jan 2020
I renewed my British passport and used postnet Farramere to send off my documents. I had queries from the UK passport office which Rozelle the branch manageress helped me resolve quickly. She went above and beyond and I am grateful for her help
1 reviews | Active since Jan 2020
They will only commission a document if you email it to them and they print it as if you bring the affidavit in and sign it in front of them it is not the original document as that is on your computer. They do not understand they are not confirming that the document is original but that you signed the document in front of them. When trying to explain this as I am a commissioner of a the the manager said everybody says that and I do not know what I am talking about. Normally their service is good but shocking today.
1 reviews | Active since Jan 2020
They will only commission a document if you email it to them and they print it as if you bring the affidavit in and sign it in front of them it is not the original document as that is on your computer. They do not understand they are not confirming that the document is original but that you signed the document in front of them. When trying to explain this as I am a commissioner of a the the manager said everybody says that and I do not know what I am talking about. Normally their service is good but shocking today.
1 reviews | Active since Jan 2020
Absolutely disgusting service. went there to get commissioner of oaths to stay documents had to wait and hour and a half as the shop owner was out shopping. she is never in the shop when needed to sign documents . wen there again today and guess what not there again where was she sitting at mug and bean stuffing her face. staff can never get hold of her . she is always out eating or shopping never in the shop. and her attitude to the customers after waiting an hour and a half for her is , its her shop she can do what ever she likes !!!!!!! rude ***** !!!!!
1 reviews | Active since Jan 2020
Absolutely disgusting service. went there to get commissioner of oaths to stay documents had to wait and hour and a half as the shop owner was out shopping. she is never in the shop when needed to sign documents . wen there again today and guess what not there again where was she sitting at mug and bean stuffing her face. staff can never get hold of her . she is always out eating or shopping never in the shop. and her attitude to the customers after waiting an hour and a half for her is , its her shop she can do what ever she likes !!!!!!! rude ***** !!!!!
1 reviews | Active since Jan 2020
I have been a loyal customer of this Postnet branch for well over a year, and during that time, I encountered a few minor hiccups that were usually resolved through communication. However, my recent experience has left me deeply disappointed. This month, I utilized their services to send a parcel using Postnet to Postnet. To my dismay, the recipient informed me that they had not received the parcel. I promptly contacted the store, and I was assured that I would receive feedback via WhatsApp. Unfortunately, despite waiting for a response, none came. I decided to visit the store in person, where they checked with the destination store to see if the parcel had arrived. The response was that they would check and get back to me. I patiently waited for 15-20 minutes, but eventually, I left my contact details in case there were any updates regarding my parcel. This morning, I reached out to them again for feedback, only to receive the same response: "we will get back to you." It appears that they are not particularly concerned about the level of service they provide to their clients. It seems there is a significant communication gap between the company and Aramex, the courier service they use. The parcel was apparently in a vehicle that was hijacked, but the store has shown little initiative in keeping me informed. Instead, I find myself chasing after a parcel that was ******, despite having paid for a service that was not delivered. This frustrating experience has led me to the conclusion that I can no longer rely on Postnet, particularly due to their association with Aramex. It is disheartening when, as a customer, you are forced to expend considerable effort to obtain information for a service you have already paid for but did not receive. I believe it is time to explore alternatives to Postnet.
1 reviews | Active since Jan 2020
I have been a loyal customer of this Postnet branch for well over a year, and during that time, I encountered a few minor hiccups that were usually resolved through communication. However, my recent experience has left me deeply disappointed. This month, I utilized their services to send a parcel using Postnet to Postnet. To my dismay, the recipient informed me that they had not received the parcel. I promptly contacted the store, and I was assured that I would receive feedback via WhatsApp. Unfortunately, despite waiting for a response, none came. I decided to visit the store in person, where they checked with the destination store to see if the parcel had arrived. The response was that they would check and get back to me. I patiently waited for 15-20 minutes, but eventually, I left my contact details in case there were any updates regarding my parcel. This morning, I reached out to them again for feedback, only to receive the same response: "we will get back to you." It appears that they are not particularly concerned about the level of service they provide to their clients. It seems there is a significant communication gap between the company and Aramex, the courier service they use. The parcel was apparently in a vehicle that was hijacked, but the store has shown little initiative in keeping me informed. Instead, I find myself chasing after a parcel that was ******, despite having paid for a service that was not delivered. This frustrating experience has led me to the conclusion that I can no longer rely on Postnet, particularly due to their association with Aramex. It is disheartening when, as a customer, you are forced to expend considerable effort to obtain information for a service you have already paid for but did not receive. I believe it is time to explore alternatives to Postnet.
1 reviews | Active since Jan 2020
I went to Postnet Farramere this morning to have copies made and certified. I was told the person who does it will only be in after 14h00. I went back at 15h00, waited 15 minutes for service, and was then told this person will not be in today. These people have no concept of the cost of time, fuel and frustration. That is the result when owners leave small businesses for staff to run, it's only about the money.
1 reviews | Active since Jan 2020
I went to Postnet Farramere this morning to have copies made and certified. I was told the person who does it will only be in after 14h00. I went back at 15h00, waited 15 minutes for service, and was then told this person will not be in today. These people have no concept of the cost of time, fuel and frustration. That is the result when owners leave small businesses for staff to run, it's only about the money.
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