OMNI-VOLT GII is flawed

I will start my review to warn anyone interested against investing in the OMNI-VOLT GII unit as sold by Power4Less, Makro, Builders, etc. The unit discharge and charge 24 hours per day. We personally own 1 x EcoFlow Delta 2 and a Kool Energy 1 Kva lithium mobile inverter and not 1 of these units discharges at the rate the OMNI-VOLT GII does. I have also communicated with people that also invested in inverters(other brands) and not one of these systems dischargers at these rates. Basically they stay at 100% capacity 99% of the time. My 1st OMNI-VOLT GII unit was installed 07 March 2024 and this particular unit was really bad as the battery actually went down to +-50%. They came to sort out that issue and claimed the calibration for the battery percentage was not right. Basically according to the technicians the batteries was charged but the display was not showing the true value or something like that. Unfortunately for Power4Less that particular unit continued with same issues and they decided to install a new unit rather. The new unit is performing better but still discharges to 92% daily. Another flaw with this system is the SmartESS app. There are delays of sometimes of up to 5 minutes between the unit and the app whereas with the EcoFlow it is basically immediately. The SmartESS app also shows 24 hours per day that the inverter is supplying power to my house which according to me should most of times just show the power from the grid. I personally feel that I have wasted R60k with my investment and just feel the need to give my opinion regarding this system. I feel that my unit will not last the period it is intended to last according to the sales person. In my personal opinion I cannot see this unit lasting more than 2 or 3 years with this constant discharging and charging. The communication with Power4Less is great but unfortunately this does not solve my issues. They promise you all the good things but they fail to mention this issue with there systems when you are talking to the sales staff. Dealing with with tha has sometimes been complicated as well due to the fact they rely on so called engineers overseas(assuming china) to assist with complicated issues. Should a company promoting a product in South Africa not have at least 1 x expert locally for these situations? According to the expert engineer overseas all systems should discharge like my unit is doing. So basically he(engineer) is claiming that my EcoFlow Delta 2 and Kool Energy units is faulty lol. I made a mistake to invest and I am just writing this review as information for my fellow citizens.