PowerMan
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had occasion to call PowerMan to help me with a problem on my UPS system. Spoke to Megan, the service manager who sent out a technician, Sam, to help me out. the problem was sorted the same day but I have to mention the service I receiver from start to finish was second to none. I can sincerely recommend PowerMan for any UPS installations.
1 reviews | Active since Jan 2020
I had occasion to call PowerMan to help me with a problem on my UPS system. Spoke to Megan, the service manager who sent out a technician, Sam, to help me out. the problem was sorted the same day but I have to mention the service I receiver from start to finish was second to none. I can sincerely recommend PowerMan for any UPS installations.
1 reviews | Active since Jan 2020
POWERMAN, suppliers of UPS (Uninterrupted Power Supply) systems. Got a quote from this company for a specifiek UPS, including all services to be rendered with the unit. Once payment was made, the excuses started to flow. Bottom line - Their quotes and actions are allien to each other. I will NOT RECOMMEND this company for any of your UPS needs.
1 reviews | Active since Jan 2020
POWERMAN, suppliers of UPS (Uninterrupted Power Supply) systems. Got a quote from this company for a specifiek UPS, including all services to be rendered with the unit. Once payment was made, the excuses started to flow. Bottom line - Their quotes and actions are allien to each other. I will NOT RECOMMEND this company for any of your UPS needs.
1 reviews | Active since Jan 2020
I experienced problems with my UPS and called the UPS service centre closest to my home. This happened to be Powerman. I explained that I had not purchased my UPS at Powerman and was looking to repair my unit. The persona that I spoke to explained that they were able to service and repair non Powerman units and suggested that I bring the unit in. I did. Later, I received a call from Powerman to advise me that the unit was a competitors unit and that this competitor does not sell the spares for their units to them. He advised that I could collect my unit from them as they could not fix it. I then received another call from them advising me that were able to sell me one of their units. I refused their offer and went to their Honeydew premises. I was then advised that I would have to pay an "assessment" fee to them before they would release my unit to me. I asked why they did not tell me from the onset that they are unable to source parts for my unit. I was advised to speak to the manager, Tshwerelo, who agreed with me that the practice was unethical but nevertheless had to charge me the said fees. Both of his colleagues who overheard the conversation apologised and appeared embarrassed by this practise. It appress that Powerman encourages the public to bring their units in to be fixed even when they are aware that they are unable to fix it and use the opportunity to charge an "assessment fee" and to market their own units . Unethical and shameful behaviour that even their staff are embarrassed about!
1 reviews | Active since Jan 2020
I experienced problems with my UPS and called the UPS service centre closest to my home. This happened to be Powerman. I explained that I had not purchased my UPS at Powerman and was looking to repair my unit. The persona that I spoke to explained that they were able to service and repair non Powerman units and suggested that I bring the unit in. I did. Later, I received a call from Powerman to advise me that the unit was a competitors unit and that this competitor does not sell the spares for their units to them. He advised that I could collect my unit from them as they could not fix it. I then received another call from them advising me that were able to sell me one of their units. I refused their offer and went to their Honeydew premises. I was then advised that I would have to pay an "assessment" fee to them before they would release my unit to me. I asked why they did not tell me from the onset that they are unable to source parts for my unit. I was advised to speak to the manager, Tshwerelo, who agreed with me that the practice was unethical but nevertheless had to charge me the said fees. Both of his colleagues who overheard the conversation apologised and appeared embarrassed by this practise. It appress that Powerman encourages the public to bring their units in to be fixed even when they are aware that they are unable to fix it and use the opportunity to charge an "assessment fee" and to market their own units . Unethical and shameful behaviour that even their staff are embarrassed about!
1 reviews | Active since Jan 2020
I bought a Powerman UPS in December. It works like a dream. We can watch TV for entire power outage with plenty power to spare .<br> Suddenly the batteries started playing up. Yesterday I phoned Powerman to report problem. This morning it was picked up and will be returned tomorrow morning.<br> Now that is service .<br> Andre Oosthuizen<br> 0836090450
1 reviews | Active since Jan 2020
I bought a Powerman UPS in December. It works like a dream. We can watch TV for entire power outage with plenty power to spare .<br> Suddenly the batteries started playing up. Yesterday I phoned Powerman to report problem. This morning it was picked up and will be returned tomorrow morning.<br> Now that is service .<br> Andre Oosthuizen<br> 0836090450
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