PW
Pretoria West Hospital
Unclaimed Business
PW
Pretoria West Hospital
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Jun '25 - May '26
5(0%)
4(33.3%)
3(0%)
2(0%)
1(66.7%)
5(0%)
4(33.3%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Pretoria West Hospital
Pretoria West Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Pretoria West Hospital across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCB
Cornelius B
1 reviews | Active since Jan 2020
17 Oct 2025, 20:06
Bad hospital
**** **** hospital they cant help old people first they have to wake up in life man they cant have 3 dockters working there on a friday and then you have to sit there from 14:00 until they decide to help you please people stand up for this an old lady in her 80s is sitting there and no dockter came to see her yet and its now 22:00
Helpful (0)
|Replies (0)CB
Cornelius B
1 reviews | Active since Jan 2020
17 Oct 2025, 20:06
Bad hospital
**** **** hospital they cant help old people first they have to wake up in life man they cant have 3 dockters working there on a friday and then you have to sit there from 14:00 until they decide to help you please people stand up for this an old lady in her 80s is sitting there and no dockter came to see her yet and its now 22:00
0
Replies (0)JJ
JAY J
1 reviews | Active since Jan 2020
6 Aug 2025, 14:14
Pretoria-west hospital - Pharmacy
The pharmacy waiting time is absolutely ridiculous. I have been waiting for meds from 12.30pm and only received it after 17:00pm. Why should we as patients have to wait 5hours to receive our medication??? It is very frustrating and tiring to sit and wait for such a long time. Department of health should intervene as it seems like someone in the pharmacy is sleeping on their job. They are wasting our time that we could've used for something useful.
Helpful (0)
|Replies (0)JJ
JAY J
1 reviews | Active since Jan 2020
6 Aug 2025, 14:14
Pretoria-west hospital - Pharmacy
The pharmacy waiting time is absolutely ridiculous. I have been waiting for meds from 12.30pm and only received it after 17:00pm. Why should we as patients have to wait 5hours to receive our medication??? It is very frustrating and tiring to sit and wait for such a long time. Department of health should intervene as it seems like someone in the pharmacy is sleeping on their job. They are wasting our time that we could've used for something useful.
0
Replies (0)LG
Leonard G
1 reviews | Active since Jan 2020
23 Jun 2025, 04:23
USELESS ANC USELESS #$%@
THE MOST USELESS BUNCH OF BRAINLESS FOOLS WORKING AS THEY CALL IT UNDER ONE ROOF. MAY YOU ALL GET WHAT IS COMING TO YOU. THEY LEFTY MY MOTHER UNATENDED IN AN EMERGANCY AND SHE PASSRED AWAY BECAUSE OF IT, USLESS ANC $#@%
Helpful (0)
|Replies (0)LG
Leonard G
1 reviews | Active since Jan 2020
23 Jun 2025, 04:23
USELESS ANC USELESS #$%@
THE MOST USELESS BUNCH OF BRAINLESS FOOLS WORKING AS THEY CALL IT UNDER ONE ROOF. MAY YOU ALL GET WHAT IS COMING TO YOU. THEY LEFTY MY MOTHER UNATENDED IN AN EMERGANCY AND SHE PASSRED AWAY BECAUSE OF IT, USLESS ANC $#@%
0
Replies (0)hS
hlumbane S
1 reviews | Active since Jan 2020
23 May 2025, 06:25
Waiting time
Waiting period for only fetching a file is 2hrs 45 minutes guys please you need to adopt another way to deal with this. Clerks there will leave people waiting only two people will be functionally busy others are going up and down leaving their desk empty
Helpful (0)
|Replies (0)hS
hlumbane S
1 reviews | Active since Jan 2020
23 May 2025, 06:25
Waiting time
Waiting period for only fetching a file is 2hrs 45 minutes guys please you need to adopt another way to deal with this. Clerks there will leave people waiting only two people will be functionally busy others are going up and down leaving their desk empty
0
Replies (0)LM
Lesedi M
1 reviews | Active since Jan 2020
7 May 2025, 21:45
Pretoria West Hospital, the worst
Appalling service @Pretoria west hospital. Patients subjected to long queues due to a screening process that is not properly structured. 1 nurse is expected to solely attend to an influx of patients.Patients are also taken from pillar to post when enquiring in relation to treatment there. The OPD is the worst department where Batho Pele principle is not practiced,there's also 2 health care workers,a nurse and a doctor who are rude and belittling patients daily there.When you question the seniors there,they defend that shortage of staff has led to that.Urgent intervention is needed there.
Helpful (0)
|Replies (0)LM
Lesedi M
1 reviews | Active since Jan 2020
7 May 2025, 21:45
Pretoria West Hospital, the worst
Appalling service @Pretoria west hospital. Patients subjected to long queues due to a screening process that is not properly structured. 1 nurse is expected to solely attend to an influx of patients.Patients are also taken from pillar to post when enquiring in relation to treatment there. The OPD is the worst department where Batho Pele principle is not practiced,there's also 2 health care workers,a nurse and a doctor who are rude and belittling patients daily there.When you question the seniors there,they defend that shortage of staff has led to that.Urgent intervention is needed there.
0
Replies (0)SM
Sammy M
1 reviews | Active since Jan 2020
17 Apr 2025, 00:09
Doctor forgets hypocritic oath at Pretoria West Hospital
It took me 11 hours fifteen minutes to be eventually seen by an arrogant young lady doctor at the Casualy Ward of Pretoria West Hospil.al. this morning (01H20). I arrived at the Casualty yesterday just after 14H00. yesterday. My medical.condition was detroriorating.and I asked the young doctor to give me medicine temporarily while waiting to harness my escalating condition. She flatly and arrogantly refused as she claimed that woukd be equivalent to jumping the queue. I explained I am.preoared to wait and not jump the queue but I needed temporary relief until it was my turn. She again refused. I asked her name and she refused to give me her name. I said that was against the principle of BATHO PELE she then said she woukd rather call her night supervisor and she eventually did. The supervisor was more.professional.than the young lady doctor who had conveniently forgotten her hypocritical.oath and principle.of BATHO PELO Nad sheer.good manners!!! I am.heading home now 02H10
Helpful (0)
|Replies (0)SM
Sammy M
1 reviews | Active since Jan 2020
17 Apr 2025, 00:09
Doctor forgets hypocritic oath at Pretoria West Hospital
It took me 11 hours fifteen minutes to be eventually seen by an arrogant young lady doctor at the Casualy Ward of Pretoria West Hospil.al. this morning (01H20). I arrived at the Casualty yesterday just after 14H00. yesterday. My medical.condition was detroriorating.and I asked the young doctor to give me medicine temporarily while waiting to harness my escalating condition. She flatly and arrogantly refused as she claimed that woukd be equivalent to jumping the queue. I explained I am.preoared to wait and not jump the queue but I needed temporary relief until it was my turn. She again refused. I asked her name and she refused to give me her name. I said that was against the principle of BATHO PELE she then said she woukd rather call her night supervisor and she eventually did. The supervisor was more.professional.than the young lady doctor who had conveniently forgotten her hypocritical.oath and principle.of BATHO PELO Nad sheer.good manners!!! I am.heading home now 02H10
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Replies (0)MM
LM
Lindiwe M
1 reviews | Active since Jan 2020
13 Feb 2025, 06:22
Agnes
I want to just talk about Agnes Mukwevho. That lady is truly God sent. For a hospital that is understaffed and very slow service ,she alone makes the experience better I wish all the employees would be like her. The effort she put into making sure i was assisted in record time.
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
13 Feb 2025, 06:22
Agnes
I want to just talk about Agnes Mukwevho. That lady is truly God sent. For a hospital that is understaffed and very slow service ,she alone makes the experience better I wish all the employees would be like her. The effort she put into making sure i was assisted in record time.
0
Replies (0)