PP
Prime Property Umhlanga
Claimed Business
PP
Prime Property Umhlanga
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Prime Property Umhlanga
Prime Property Umhlanga has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Prime Property Umhlanga across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Mike N
1 reviews | Active since Jan 2020
31 Aug 2025, 17:56
You'll number one Agent
Anyone who is looking for the best… Anyone who is looking for the best agent I got the best person for u Tahera cassim. She will make u feel safe, her beautiful smile will guaranteed u to find a safe place tht will Wanna move in same day . After she helped me to get my an apartment by marine plaza for sho she is capable. If u don't trust me she is here to prove me right
Helpful (0)
|Replies (0)MN
Mike N
1 reviews | Active since Jan 2020
31 Aug 2025, 17:56
You'll number one Agent
Anyone who is looking for the best… Anyone who is looking for the best agent I got the best person for u Tahera cassim. She will make u feel safe, her beautiful smile will guaranteed u to find a safe place tht will Wanna move in same day . After she helped me to get my an apartment by marine plaza for sho she is capable. If u don't trust me she is here to prove me right
0
Replies (0)LG
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Samantha N
1 reviews | Active since Jan 2020
27 Jan 2025, 08:03
Prime Property Umhlange - Failure to return damage deposit
My husband and I have had the most unpleasant experience with Prime Property Umhlanga. When we had signed our lease agreement,we were allowed pets. Nine months into the lease,we were advised that the neighbours were complaining about our dogs and the yard being unkept. Without any support or inspection from the agency,we continued to go back and forth. Once the lease agreement had come to an end,an inspection was conducted and the agent advised that there was no damage just a deep clean needed to be performed. A few days later,when we inquired about the damage deposit,we were suddenly being billed for basically new renovations. Communication from the agency was unprofessional and extremely delayed. After following up again,we just received a response stating that the deposit was handed over to the landlord and we should contact the rental tribunal. We have heard bad stories about the agency in the past but we did not think that we would have fell victim to their ****.
Helpful (0)
|Replies (0)SN
Samantha N
1 reviews | Active since Jan 2020
27 Jan 2025, 08:03
Prime Property Umhlange - Failure to return damage deposit
My husband and I have had the most unpleasant experience with Prime Property Umhlanga. When we had signed our lease agreement,we were allowed pets. Nine months into the lease,we were advised that the neighbours were complaining about our dogs and the yard being unkept. Without any support or inspection from the agency,we continued to go back and forth. Once the lease agreement had come to an end,an inspection was conducted and the agent advised that there was no damage just a deep clean needed to be performed. A few days later,when we inquired about the damage deposit,we were suddenly being billed for basically new renovations. Communication from the agency was unprofessional and extremely delayed. After following up again,we just received a response stating that the deposit was handed over to the landlord and we should contact the rental tribunal. We have heard bad stories about the agency in the past but we did not think that we would have fell victim to their ****.
0
Replies (0)PM
Precious M
1 reviews | Active since Jan 2020
21 Dec 2024, 10:02
****med by an Agent at Prime Property
My partner and I were looking for an apartment to rent at Umhlanga and an Agent by the name Mxolisi Ngobese ****med us R800. He said he wants R800 to sort out admin work, but we never got the place and after he took the money we could not get through to his phone. We tried to call him but he doesn’t take our calls, we sent him messages and he had never responded. We called his office and a lady picked up and they didn’t assist us either. If you are looking for a place to rent in Umhlanga don’t seek help from Prime Property cause this means their agents are not trustworthy and they are not professional. I want my money back!!!!!!!
Helpful (0)
|Replies (0)PM
Precious M
1 reviews | Active since Jan 2020
21 Dec 2024, 10:02
****med by an Agent at Prime Property
My partner and I were looking for an apartment to rent at Umhlanga and an Agent by the name Mxolisi Ngobese ****med us R800. He said he wants R800 to sort out admin work, but we never got the place and after he took the money we could not get through to his phone. We tried to call him but he doesn’t take our calls, we sent him messages and he had never responded. We called his office and a lady picked up and they didn’t assist us either. If you are looking for a place to rent in Umhlanga don’t seek help from Prime Property cause this means their agents are not trustworthy and they are not professional. I want my money back!!!!!!!
0
Replies (0)JJ
Jozel J
1 reviews | Active since Jan 2020
3 Aug 2024, 04:43
WORST COMPANY
I had the worst experience with X Agent Mxolisi and His Manager Mohammed. Mxolisi frist sat with me and my husband as discussed his client wants pro rata for the month and to move in on the 1 August . I run an air bnb in my unit. Mxolisi made me remove all the furnisher for his client buy a new fridge as the clients were taking my unit semi furnished and we only had a bar fridge. Mxolisi presented like he never said there's things to us. Which are on text messages. Mohammed then acted like he was helping by telling me it's his client and he will sort everything out. Two weeks went by and still no communication. I live 3 hours away which I expressed to Mxolisi and Mohammed. They made me drive here 3 times unnecessarily. That's 6 hours perday for no reason. In the end the eventually sent me the lease which the dragged till the 30july. When I questioned mxolisi back on the email with the lease hl. He was no response and acted like he didn't get the email. He continued to lie. Now I have a half empty apartment with no Apoloy or compensation and a family to feed. This is the worst company . I will never recommend them to anyone.
Helpful (0)
|Replies (0)JJ
Jozel J
1 reviews | Active since Jan 2020
3 Aug 2024, 04:43
WORST COMPANY
I had the worst experience with X Agent Mxolisi and His Manager Mohammed. Mxolisi frist sat with me and my husband as discussed his client wants pro rata for the month and to move in on the 1 August . I run an air bnb in my unit. Mxolisi made me remove all the furnisher for his client buy a new fridge as the clients were taking my unit semi furnished and we only had a bar fridge. Mxolisi presented like he never said there's things to us. Which are on text messages. Mohammed then acted like he was helping by telling me it's his client and he will sort everything out. Two weeks went by and still no communication. I live 3 hours away which I expressed to Mxolisi and Mohammed. They made me drive here 3 times unnecessarily. That's 6 hours perday for no reason. In the end the eventually sent me the lease which the dragged till the 30july. When I questioned mxolisi back on the email with the lease hl. He was no response and acted like he didn't get the email. He continued to lie. Now I have a half empty apartment with no Apoloy or compensation and a family to feed. This is the worst company . I will never recommend them to anyone.
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Replies (0)VK
Vushodri K
1 reviews | Active since Jan 2020
3 Jun 2024, 11:47
Worst company to deal with ...
Guys worst experience ever. We called the office for our deposit the manager cut the call on us. When my husband and I went to the office the owner comes outside with a rage to hit myself and husband.then closes the doors on us. Please reconsider this company. Please be very carefull Guys but I will not leave this company for doing what the owner has done
Helpful (0)
|Replies (0)VK
Vushodri K
1 reviews | Active since Jan 2020
3 Jun 2024, 11:47
Worst company to deal with ...
Guys worst experience ever. We called the office for our deposit the manager cut the call on us. When my husband and I went to the office the owner comes outside with a rage to hit myself and husband.then closes the doors on us. Please reconsider this company. Please be very carefull Guys but I will not leave this company for doing what the owner has done
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Replies (0)SN
Sesonasipho N
1 reviews | Active since Jan 2020
28 Feb 2024, 12:34
Extremely unhappy customer
We had a terrible experience with Jonathan. A particular part of the lease that was clearly communicated throughout the application was overlooked by the landlord. We suddenly had the lease cancelled, after paying the full amount. After which we received a partial refund. We were told that the admin fee is not refundable. This was not our fault, we clearly communicated everything, and suddenly we were R1600 short due to the landlord changing their mind about who they want in their property. I am honestly extremely disappointed, even by the back and forth before being told to forget about the refund.
Helpful (0)
|Replies (0)SN
Sesonasipho N
1 reviews | Active since Jan 2020
28 Feb 2024, 12:34
Extremely unhappy customer
We had a terrible experience with Jonathan. A particular part of the lease that was clearly communicated throughout the application was overlooked by the landlord. We suddenly had the lease cancelled, after paying the full amount. After which we received a partial refund. We were told that the admin fee is not refundable. This was not our fault, we clearly communicated everything, and suddenly we were R1600 short due to the landlord changing their mind about who they want in their property. I am honestly extremely disappointed, even by the back and forth before being told to forget about the refund.
0
Replies (0)JJ
JJ J
1 reviews | Active since Jan 2020
20 Feb 2024, 16:30
Pathetic Service
Absolutely pathetic Staff! Think they know it all and are most unhelpful! After being introduced to a ***** financial assistant who disappeared during the purchase of a property, the agent also then disappeared leaving me to deal with the seller directly. Absolute no follow up from agent who definitely still collected their full commission! Every person I dealt with was unprofessional and egotistic.
Helpful (0)
|Replies (0)JJ
JJ J
1 reviews | Active since Jan 2020
20 Feb 2024, 16:30
Pathetic Service
Absolutely pathetic Staff! Think they know it all and are most unhelpful! After being introduced to a ***** financial assistant who disappeared during the purchase of a property, the agent also then disappeared leaving me to deal with the seller directly. Absolute no follow up from agent who definitely still collected their full commission! Every person I dealt with was unprofessional and egotistic.
0
Replies (0)