Pro Aluminium and glass
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nokuthula D
1 reviews | Active since Jan 2020
29 Aug 2023, 18:48
I did not feel valued as a new client...I still have not received the service I requested.
I was very excited when I called their number seeking to get a quotation and my hope was to get the task done, hassle-free. I called in July 2023 and was assigned a guy who would take my measurements. All was going well, until he got the measurements and the design I liked for the door. Then there was silence. After weeks I reached out as I had not expected a quotation to take so long. He then told me that he had lost the measurements and would come again. I highlighted the times I would be available on during the week. Then more silence... two weeks later I was sent the cost on whatsapp. The measurements had been miraculously found. I enquired about the next steps and how payment would be done. The guy promised to send me a written quotation with banking details I presume. I am still waiting for this and it's been more than a month. No communication whatsoever 😪 I'm very disappointed since the company has very good reviews, I had high expectations. My only consolation is that no monies had been paid. Oh perhaps good service is selective...? 😌
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Nokuthula D
1 reviews | Active since Jan 2020
29 Aug 2023, 18:48
I did not feel valued as a new client...I still have not received the service I requested.
I was very excited when I called their number seeking to get a quotation and my hope was to get the task done, hassle-free. I called in July 2023 and was assigned a guy who would take my measurements. All was going well, until he got the measurements and the design I liked for the door. Then there was silence. After weeks I reached out as I had not expected a quotation to take so long. He then told me that he had lost the measurements and would come again. I highlighted the times I would be available on during the week. Then more silence... two weeks later I was sent the cost on whatsapp. The measurements had been miraculously found. I enquired about the next steps and how payment would be done. The guy promised to send me a written quotation with banking details I presume. I am still waiting for this and it's been more than a month. No communication whatsoever 😪 I'm very disappointed since the company has very good reviews, I had high expectations. My only consolation is that no monies had been paid. Oh perhaps good service is selective...? 😌
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Ivo F
1 reviews | Active since Jan 2020
9 Jan 2023, 09:06
Absolute best customer service I have ever experienced
A detailed quote was sent to me within a day of making a request for it. The quote was detailed and came with a easily understandable diagram(i requested a quote for desk legs). Throughout the quotation and alteration process, they remained friendly and extremely helpful. And the shipping is detailed with constant updates on where my package is. I would recommend them in a heartbeat and would gladly do business with them again.
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Ivo F
1 reviews | Active since Jan 2020
9 Jan 2023, 09:06
Absolute best customer service I have ever experienced
A detailed quote was sent to me within a day of making a request for it. The quote was detailed and came with a easily understandable diagram(i requested a quote for desk legs). Throughout the quotation and alteration process, they remained friendly and extremely helpful. And the shipping is detailed with constant updates on where my package is. I would recommend them in a heartbeat and would gladly do business with them again.
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Thulani M
1 reviews | Active since Jan 2020
10 Dec 2021, 12:23
Mr Ashwin Peter DEMAND for LOAN repayment!!
My Family and I are looking for a gentleman who is associated with Pro Aluminum by the name of Mr Ashwin Peter as per AAAMSA he is affiliated with your company. FUNDS where loaned by this gentleman in order to pay EMPLOYEES!! & he refuses TO pay back after a YEAR of dodging calls, emails. Unethical Businesses and Business Owners must be exposed!!
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Thulani M
1 reviews | Active since Jan 2020
10 Dec 2021, 12:23
Mr Ashwin Peter DEMAND for LOAN repayment!!
My Family and I are looking for a gentleman who is associated with Pro Aluminum by the name of Mr Ashwin Peter as per AAAMSA he is affiliated with your company. FUNDS where loaned by this gentleman in order to pay EMPLOYEES!! & he refuses TO pay back after a YEAR of dodging calls, emails. Unethical Businesses and Business Owners must be exposed!!
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Anonymous
1 reviews | Active since Jan 2020
30 Apr 2021, 20:53
Excellent Service : Home Doors and Glass
Good company with good service . Kept to timelines . At over 24 months , no significant defects : one lock failed and needed replacement , one loose window Handle. Good products and installation.
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Anonymous
1 reviews | Active since Jan 2020
30 Apr 2021, 20:53
Excellent Service : Home Doors and Glass
Good company with good service . Kept to timelines . At over 24 months , no significant defects : one lock failed and needed replacement , one loose window Handle. Good products and installation.
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2016, 12:43
No - we can't fix the leak in our doors!
<p>Pro Aluminium and Glass installed 3 sliding and folding doors in my house. All 3 leak when it rains. The salesperson - Bruno Quevauvilliers, quoted R 4 446 to stop the leaking. This amounted to re-sealing the doors with silicone sealant. That's a job that I can do myself for less than R100. When queried, Bruno said there was nothing else he could do and that I should find a builder to fix the leaks. </p>
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2016, 12:43
No - we can't fix the leak in our doors!
<p>Pro Aluminium and Glass installed 3 sliding and folding doors in my house. All 3 leak when it rains. The salesperson - Bruno Quevauvilliers, quoted R 4 446 to stop the leaking. This amounted to re-sealing the doors with silicone sealant. That's a job that I can do myself for less than R100. When queried, Bruno said there was nothing else he could do and that I should find a builder to fix the leaks. </p>
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Nondumiso M
1 reviews | Active since Jan 2020
22 Oct 2015, 14:56
Worst customer service
The sales lady from pro aluminum & glass has such a bad attitude. I can't remember the last time I was exposed to such hostility. If I was her employees I would fire her ass because the way she spoke you could tell its just the way she does so I'm pretty sure other people were/are treated the same way I was. I even regret wasting my money calling this company. <br> <br> What a rude lady!!!
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Nondumiso M
1 reviews | Active since Jan 2020
22 Oct 2015, 14:56
Worst customer service
The sales lady from pro aluminum & glass has such a bad attitude. I can't remember the last time I was exposed to such hostility. If I was her employees I would fire her ass because the way she spoke you could tell its just the way she does so I'm pretty sure other people were/are treated the same way I was. I even regret wasting my money calling this company. <br> <br> What a rude lady!!!
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Replies (0)