Pro Nordic Motors
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I know Mr. Hulbert and braydon for many years, they are people of honesty and integrity. They have kept my Volvo on the road, for more than 10 years. Would highly recommend this establishment.
1 reviews | Active since Jan 2020
I know Mr. Hulbert and braydon for many years, they are people of honesty and integrity. They have kept my Volvo on the road, for more than 10 years. Would highly recommend this establishment.
1 reviews | Active since Jan 2020
Andrew and Braydon are trustworthy, efficient and ethical in their business. I had a very pleasant experience and would highly recommend their services to any Volvo owner. I have always made use of Volvo dealerships for service and maintenance but will take my vehicle back to Pro Nordic without hesitation in future.
1 reviews | Active since Jan 2020
Andrew and Braydon are trustworthy, efficient and ethical in their business. I had a very pleasant experience and would highly recommend their services to any Volvo owner. I have always made use of Volvo dealerships for service and maintenance but will take my vehicle back to Pro Nordic without hesitation in future.
1 reviews | Active since Jan 2020
The infotainment screen in my wife's Volvo V40 suddenly went blank, and, based on references seen, I took it to Pro Nordic Motors in Malboro for them to determine the cause thereof. After spending some time checking connections, etc. they regretfully advised us that it was a Volvo software problem, not something they could fix as yet. Amazingly, they refused to charge me for the time & effort spent on the car! This act of kindness has gained them a customer for life.
1 reviews | Active since Jan 2020
The infotainment screen in my wife's Volvo V40 suddenly went blank, and, based on references seen, I took it to Pro Nordic Motors in Malboro for them to determine the cause thereof. After spending some time checking connections, etc. they regretfully advised us that it was a Volvo software problem, not something they could fix as yet. Amazingly, they refused to charge me for the time & effort spent on the car! This act of kindness has gained them a customer for life.
1 reviews | Active since Jan 2020
CBD Nordic Gummies All things considered, similar to I here and there state, Neither a borrower nor a loan specialist be. Necessarily, the check's on the way or we have a few distinct pieces of information. As far as the old Greek arrangement, CBD Nordic Gummies is a remarkable type of joint alleviation for individuals who need assistance in the knees, hands, shoulders, back or hips. Home CBD Nordic Gummies is prepared to enter your skin with torment from the joints. Official Website:- http://purecbdsbrand.com/cbd-nordic-gummies-uk/ https://www.facebook.com/CBD-Nordic-Gummies-104945508181571/ https://www.facebook.com/events/3717376598285101/ https://youtu.be/1wcVq1VC7eo
1 reviews | Active since Jan 2020
CBD Nordic Gummies All things considered, similar to I here and there state, Neither a borrower nor a loan specialist be. Necessarily, the check's on the way or we have a few distinct pieces of information. As far as the old Greek arrangement, CBD Nordic Gummies is a remarkable type of joint alleviation for individuals who need assistance in the knees, hands, shoulders, back or hips. Home CBD Nordic Gummies is prepared to enter your skin with torment from the joints. Official Website:- http://purecbdsbrand.com/cbd-nordic-gummies-uk/ https://www.facebook.com/CBD-Nordic-Gummies-104945508181571/ https://www.facebook.com/events/3717376598285101/ https://youtu.be/1wcVq1VC7eo
1 reviews | Active since Jan 2020
For about 3 years, starting when the car was still on warranty, we kept complaining about falling coolant level in our Volvo S60 at every service at a Volvo dealership. Volvo said the coolant expansion bottle cap need to be replaced. Eventually, the car posted a message that the gearbox needed service. Volvo quoted to replace the gearbox. Pro Nordic Motors got the gearbox oil laboratory tested and diagnosed that the engine coolant was leaking into the gearbox oil cooling section of the radiator. They drained the contaminated oil & fitted a separate oil cooler for the gearbox oil. The car is still running fine 2 years later.
1 reviews | Active since Jan 2020
For about 3 years, starting when the car was still on warranty, we kept complaining about falling coolant level in our Volvo S60 at every service at a Volvo dealership. Volvo said the coolant expansion bottle cap need to be replaced. Eventually, the car posted a message that the gearbox needed service. Volvo quoted to replace the gearbox. Pro Nordic Motors got the gearbox oil laboratory tested and diagnosed that the engine coolant was leaking into the gearbox oil cooling section of the radiator. They drained the contaminated oil & fitted a separate oil cooler for the gearbox oil. The car is still running fine 2 years later.
1 reviews | Active since Jan 2020
I am bitterly disappointed with this Volvo car service centre. Our liaison person was Braydon. The car, Volvo XC90 was due for its annual service. I contacted Pro Nordic and spoke to Braydon and asked him to send us a quote. It arrived, in the amount of R4,200. We accepted and took the car in. Braydon called me and immediately advised a plethora of extras that ‘needed attention’, pushing his quote up from R4, 200 to over R35,000. I immediately became suspicious, because of 2 items: 1) "You need to replace your brake discs." I asked why the discs needed replacing, he said they are worn. This was a lie, because I had checked them 1 day before taking in the car, in preparation for just such a ploy, and the discs were perfectly smooth and level, not even a scratch on them. I said leave the discs. 2) He said the drive shafts need to be reconditioned. This I found hard to believe. I asked him how this was possible that they could only last such a short time, because the service book shows that the drive shafts were reconditioned 13,000 kilometres previously, by them, actually ? He said they are prone to ware. (One can hear when drive shafts are shot, as they will emit a tok-tok noise when turning - our car does not do this at all, the car feels perfect.) I told him to leave it. Then he came back and said the drive-shaft seal needed replacing, and for this he would have to remove the drive-shaft to replace it. Since it is the same labour cost and process for reconditioning, I might as well have the shaft reconditioned since it will already be out. I said ok. So now from R4,200 then to R35,000, we were down to R14,000. An hour or so before when he said we could collect the car, my wife asked him to put all the old parts which he replaced during the service in the boot of the car. He said OK, will do. Then he phoned a bit later to advise that we could not have the car back that day, it had to stay the week-end, because it's idling badly. I found this hard to believe and communicated this to him, because the service did not involve touching/servicing any part of the ignition system. His reply was that they had to replace a tappet cover gasket, and this gasket was not sealing properly, sucking in air, causing the bad idling. I've never heard of such rubbish - I used to work on my own cars for years, so know the basics of engines considerably more than the average novice. There was also no evidence at all that a tappet gasket needed replacing. Next, when my wife fetched the car, she forgot to look, and only looked in the boot once home – we found no replaced old parts in the boot as we instructed him to do. We called him to query this. His answer was "They must've forgotten to put the replaced parts in the boot”, and that he'd remind them to put it aside for us to collect. He knew we were leaving the following day on holiday, so this would afford him plenty of time to get 'his story' together regarding 'replaced parts'. Then while on holiday, we notice a red fluid leaking from the car. I checked the brake fluid levels to try and trace the source. In doing so, I noticed an engine cover (not the main one) was cracked in half. I immediately called him to query, he said the car came there like that. I doubted this, so went to my DEKRA report which I had done a few months previously when I bought the car. The report found nothing wrong in the engine compartment inspection. Next, I called the previous owner, who also confirmed that no cover was ever broken on the engine. I then communicated this to Braydon via Whatsapp, telling him to replace the cover. He denied it was their fault and then stopped talking to me. This company, via Braydon, strikes me as sloppy, dishonest, untrustworthy, out to wring every possible penny out of the unsuspecting client. So, this is a warning to any would-be client, that you will be in for some bad stuff when you take your car to Pro Nordic. In conclusion, I took the car to Pro Nordic only because they had a history with the car. But when the problems arose, I decided to do some digging, and came across another review about Pro Nordic on Hello Peter, which described similar sloppy service, bad attitude and horrendously high costs experienced by the reviewer, with the same warning as I'm giving now. If only I had seen this client's review about his experience with Pro Nordic, I would never have taken my car there. So be warned.
1 reviews | Active since Jan 2020
I am bitterly disappointed with this Volvo car service centre. Our liaison person was Braydon. The car, Volvo XC90 was due for its annual service. I contacted Pro Nordic and spoke to Braydon and asked him to send us a quote. It arrived, in the amount of R4,200. We accepted and took the car in. Braydon called me and immediately advised a plethora of extras that ‘needed attention’, pushing his quote up from R4, 200 to over R35,000. I immediately became suspicious, because of 2 items: 1) "You need to replace your brake discs." I asked why the discs needed replacing, he said they are worn. This was a lie, because I had checked them 1 day before taking in the car, in preparation for just such a ploy, and the discs were perfectly smooth and level, not even a scratch on them. I said leave the discs. 2) He said the drive shafts need to be reconditioned. This I found hard to believe. I asked him how this was possible that they could only last such a short time, because the service book shows that the drive shafts were reconditioned 13,000 kilometres previously, by them, actually ? He said they are prone to ware. (One can hear when drive shafts are shot, as they will emit a tok-tok noise when turning - our car does not do this at all, the car feels perfect.) I told him to leave it. Then he came back and said the drive-shaft seal needed replacing, and for this he would have to remove the drive-shaft to replace it. Since it is the same labour cost and process for reconditioning, I might as well have the shaft reconditioned since it will already be out. I said ok. So now from R4,200 then to R35,000, we were down to R14,000. An hour or so before when he said we could collect the car, my wife asked him to put all the old parts which he replaced during the service in the boot of the car. He said OK, will do. Then he phoned a bit later to advise that we could not have the car back that day, it had to stay the week-end, because it's idling badly. I found this hard to believe and communicated this to him, because the service did not involve touching/servicing any part of the ignition system. His reply was that they had to replace a tappet cover gasket, and this gasket was not sealing properly, sucking in air, causing the bad idling. I've never heard of such rubbish - I used to work on my own cars for years, so know the basics of engines considerably more than the average novice. There was also no evidence at all that a tappet gasket needed replacing. Next, when my wife fetched the car, she forgot to look, and only looked in the boot once home – we found no replaced old parts in the boot as we instructed him to do. We called him to query this. His answer was "They must've forgotten to put the replaced parts in the boot”, and that he'd remind them to put it aside for us to collect. He knew we were leaving the following day on holiday, so this would afford him plenty of time to get 'his story' together regarding 'replaced parts'. Then while on holiday, we notice a red fluid leaking from the car. I checked the brake fluid levels to try and trace the source. In doing so, I noticed an engine cover (not the main one) was cracked in half. I immediately called him to query, he said the car came there like that. I doubted this, so went to my DEKRA report which I had done a few months previously when I bought the car. The report found nothing wrong in the engine compartment inspection. Next, I called the previous owner, who also confirmed that no cover was ever broken on the engine. I then communicated this to Braydon via Whatsapp, telling him to replace the cover. He denied it was their fault and then stopped talking to me. This company, via Braydon, strikes me as sloppy, dishonest, untrustworthy, out to wring every possible penny out of the unsuspecting client. So, this is a warning to any would-be client, that you will be in for some bad stuff when you take your car to Pro Nordic. In conclusion, I took the car to Pro Nordic only because they had a history with the car. But when the problems arose, I decided to do some digging, and came across another review about Pro Nordic on Hello Peter, which described similar sloppy service, bad attitude and horrendously high costs experienced by the reviewer, with the same warning as I'm giving now. If only I had seen this client's review about his experience with Pro Nordic, I would never have taken my car there. So be warned.
1 reviews | Active since Jan 2020
Brought in my 2003 Volvo for a cam belt replacement at 240 000km. I searched long and hard to find someone who specialise in servicing a Volvo and found Pro Nordic online. Professional service, gave me a quotation upfront almost instantly after sending them a request via their website. These things are always expensive, but their price was competitive as I did obtain a few quotes for the job. I was early at their workshop and they were already open and able to receive my car without any delay. I was kept up to date throughout. Having an older car, I expected there would be surprise extra's during the car inspection. There of course were a few things added, which were not exorbitantly priced. I discussed with them what I would like to have done and what I’d rather do myself. Work was done over 2 days and I received the car in good order, clean and I could see all work quoted for was done. Car now drives like a new one, as the service, and replacement of things like the turbo cool pipe and engine mount made a difference. There was also a slight ‘flat spot’ in the engine prior to service, which now is gone. I am impressed with the service and would use Pro Nordic again in future
1 reviews | Active since Jan 2020
Brought in my 2003 Volvo for a cam belt replacement at 240 000km. I searched long and hard to find someone who specialise in servicing a Volvo and found Pro Nordic online. Professional service, gave me a quotation upfront almost instantly after sending them a request via their website. These things are always expensive, but their price was competitive as I did obtain a few quotes for the job. I was early at their workshop and they were already open and able to receive my car without any delay. I was kept up to date throughout. Having an older car, I expected there would be surprise extra's during the car inspection. There of course were a few things added, which were not exorbitantly priced. I discussed with them what I would like to have done and what I’d rather do myself. Work was done over 2 days and I received the car in good order, clean and I could see all work quoted for was done. Car now drives like a new one, as the service, and replacement of things like the turbo cool pipe and engine mount made a difference. There was also a slight ‘flat spot’ in the engine prior to service, which now is gone. I am impressed with the service and would use Pro Nordic again in future
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