PT
Pro Touch Batteries
Unclaimed Business
PT
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Margery M
1 reviews | Active since Jan 2020
8 Oct 2024, 08:42
Stay away from protouchbatteries!
Extremely terrible service, do not buy batteries from this people you will waste your money! After numerous emails and no reply they refused to exchange the battery and chased me away. No I lost my money and my battery , I need to jump start my car everytime. Poor service and extremely arrogant staff
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Margery M
1 reviews | Active since Jan 2020
8 Oct 2024, 08:42
Stay away from protouchbatteries!
Extremely terrible service, do not buy batteries from this people you will waste your money! After numerous emails and no reply they refused to exchange the battery and chased me away. No I lost my money and my battery , I need to jump start my car everytime. Poor service and extremely arrogant staff
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Replies (0)DM
Dudu M
1 reviews | Active since Jan 2020
8 Jun 2024, 09:23
Bad battery quality and bad service
Worse battery shop ever…..I’m not adversing anymore to buy batteries here, they’re batteries they don’t last and when you go and complain they give you attitude….. worsed service ever
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ERIC W
1 reviews | Active since Jan 2020
8 Apr 2024, 13:44
Deltec Batteries for Invertor and poor service Pro Touch Batteries Herculas
We are very unhappy with the after service we received from Pro Touch Batteries as well as Deltec. We handed in a faulty Deltec 1250 Battery already in December 2023 at the Pro Touch Batteries office in Pretoria Office. Steven was the contact person and we kept following up on the battery that needs to be tested and replaced under warranty but to date we have not received any feedback from Deltec. Pro Touch Batteries is not giving us good after sale service with regards to the Deltec 1250 Battery we bought from their office. They keep on telling us that they are still waiting for feedback from Deltec. But we do not get any feedback from them or Deltec and we always need to follow up and phone them to hear if there is any news on this long overdue issue. We do not recommend Deltec battery for Invertor service are very poor.
Helpful (0)
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ERIC W
1 reviews | Active since Jan 2020
8 Apr 2024, 13:44
Deltec Batteries for Invertor and poor service Pro Touch Batteries Herculas
We are very unhappy with the after service we received from Pro Touch Batteries as well as Deltec. We handed in a faulty Deltec 1250 Battery already in December 2023 at the Pro Touch Batteries office in Pretoria Office. Steven was the contact person and we kept following up on the battery that needs to be tested and replaced under warranty but to date we have not received any feedback from Deltec. Pro Touch Batteries is not giving us good after sale service with regards to the Deltec 1250 Battery we bought from their office. They keep on telling us that they are still waiting for feedback from Deltec. But we do not get any feedback from them or Deltec and we always need to follow up and phone them to hear if there is any news on this long overdue issue. We do not recommend Deltec battery for Invertor service are very poor.
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Replies (0)EW
Emily W
1 reviews | Active since Jan 2020
11 Dec 2023, 07:37
Pro touch batteries Claremont
PRO TOUCH BATTERIES and solar are simply the best! Professional, great service over past years with an awesome knowledgeable team. Since moving from Silverlakes to their larger new premises at Shop 5, Willow Rock Value Centre it has been a pleasure visiting their shop. Thank you for all the advice, kindness and always willing to help and go the extra mile for us as customers!
Helpful (0)
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Emily W
1 reviews | Active since Jan 2020
11 Dec 2023, 07:37
Pro touch batteries Claremont
PRO TOUCH BATTERIES and solar are simply the best! Professional, great service over past years with an awesome knowledgeable team. Since moving from Silverlakes to their larger new premises at Shop 5, Willow Rock Value Centre it has been a pleasure visiting their shop. Thank you for all the advice, kindness and always willing to help and go the extra mile for us as customers!
0
Replies (0)SL
Savannah L
1 reviews | Active since Jan 2020
23 Nov 2023, 18:23
Dishonest people, Defective Batteries
Dishonest, terrible people. Full of lies and full of excuses. They will do and say anything to anyone just to make money. They are selling defect batteries (with warranty) but as soon as 2months later that they need to honor the warranty when batteries are not working, they claim that they are only wholesalers and that you have warranty directly with deltec and not them. All coc's and checks amd everything they requested was done and supp****, but they still decided to not honor the warranty and said i must come and take my defective batteries (which they had for 6months- and then said it was only discharged they charged it). When i arrive there, i am told my 4 deltec batteries is still with deltec. It is now 11months down the line, still waiting on them to let me know when to collect my defective batteries.(Now they are *****ing from me). This place is horrible, and straight forward *****ing from their customers. MAKE SURE TO USE ANYONE, EXCEPT PRO BATTERIES CLAREMONT.
Helpful (0)
|Replies (0)SL
Savannah L
1 reviews | Active since Jan 2020
23 Nov 2023, 18:23
Dishonest people, Defective Batteries
Dishonest, terrible people. Full of lies and full of excuses. They will do and say anything to anyone just to make money. They are selling defect batteries (with warranty) but as soon as 2months later that they need to honor the warranty when batteries are not working, they claim that they are only wholesalers and that you have warranty directly with deltec and not them. All coc's and checks amd everything they requested was done and supp****, but they still decided to not honor the warranty and said i must come and take my defective batteries (which they had for 6months- and then said it was only discharged they charged it). When i arrive there, i am told my 4 deltec batteries is still with deltec. It is now 11months down the line, still waiting on them to let me know when to collect my defective batteries.(Now they are *****ing from me). This place is horrible, and straight forward *****ing from their customers. MAKE SURE TO USE ANYONE, EXCEPT PRO BATTERIES CLAREMONT.
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Anonymous
1 reviews | Active since Jan 2020
12 May 2023, 12:39
Kapoet battery
They have closed down in Silverlakes; I think they discovered that the area is for professionals, only. With all excuses in the world, the owner cannot fight the fact that his manners are the same as that of a dead cat. Please, support these people, they do not know what is good in life and it can help them find it.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 May 2023, 12:39
Kapoet battery
They have closed down in Silverlakes; I think they discovered that the area is for professionals, only. With all excuses in the world, the owner cannot fight the fact that his manners are the same as that of a dead cat. Please, support these people, they do not know what is good in life and it can help them find it.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 May 2023, 12:36
Kapoet battery
They have closed down in Silverlakes; I think they discovered that the area is for professionals, omly. With all excuses in the world, the owner cannot fight the fact that his manners are the same as that of a dead cat. Please, support these people, they do not know what is good in life and it can help them find it.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 May 2023, 12:36
Kapoet battery
They have closed down in Silverlakes; I think they discovered that the area is for professionals, omly. With all excuses in the world, the owner cannot fight the fact that his manners are the same as that of a dead cat. Please, support these people, they do not know what is good in life and it can help them find it.
0
Replies (0)CV
Chris V
1 reviews | Active since Jan 2020
31 Mar 2023, 08:05
Do not Honor Guarantee on Batteries - Stay away
I have bought 2 x Tractor batteries from Pro Touch Batteries Claremont in October 2022. Bothe Batteries were supp**** with a one year battery, I experienced problems with both batteries not being able to charge to the required 12V and return the batteries to the dealer on 23 March At first the dealer said they wanted to test the battery for 24 Hours to see if they can get it charged. I return on 25 March, both batteries tested faulty. I was requested to leave the batteries for a short while longer for further charging / testing. On Friday 31 March I was told both batteries is swollen, and faulty but the dealer is not going honor the warranty and replace it. Apparently it is my fault that I have not ensured that the battery stayed charged at 12V at all times, and allowed it to drop below 12v to about 10v, even though neither the tractors nor an ordinary charger I have could manage to do so. I have bought a few batteries from Pro Touch Batteries Claremont in the past, but will never do so in future as one cannot trust them to honor the guarantee supp**** with the batteries.
Helpful (0)
|Replies (0)CV
Chris V
1 reviews | Active since Jan 2020
31 Mar 2023, 08:05
Do not Honor Guarantee on Batteries - Stay away
I have bought 2 x Tractor batteries from Pro Touch Batteries Claremont in October 2022. Bothe Batteries were supp**** with a one year battery, I experienced problems with both batteries not being able to charge to the required 12V and return the batteries to the dealer on 23 March At first the dealer said they wanted to test the battery for 24 Hours to see if they can get it charged. I return on 25 March, both batteries tested faulty. I was requested to leave the batteries for a short while longer for further charging / testing. On Friday 31 March I was told both batteries is swollen, and faulty but the dealer is not going honor the warranty and replace it. Apparently it is my fault that I have not ensured that the battery stayed charged at 12V at all times, and allowed it to drop below 12v to about 10v, even though neither the tractors nor an ordinary charger I have could manage to do so. I have bought a few batteries from Pro Touch Batteries Claremont in the past, but will never do so in future as one cannot trust them to honor the guarantee supp**** with the batteries.
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Replies (0)