CB
Cristina B
Active since Aug 2016
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
WOOLWORTHS UTTER ******* AND SUPPORTING THE EAST INSTEAD OF SOUTH AFRICAN INDUSTRY
Woolworths, what on earth has happened to your food quality — and indeed to quality in general? It has deteriorated to such an alarming extent that one would be forgiven for finding superior produce from a street vendor. We recently purchased four pizza bases (sold in packs of two), and quite frankly, they were utterly abysmal. Completely tasteless. I daresay there was more tomato residue on the inside of my tomato sauce bottle lid than on all four pizzas combined. The product was insipid, lifeless, and frankly an embarrassment. We have tried pizza bases from every major supermarket, and never — not once — have we encountered anything as poor as this. What Woolworths appears to excel at these days is outsourcing almost everything to Eastern nations. This practice directly contributes to the unemployment of South Africans — particularly the poorest and most vulnerable — while simultaneously shutting down local industries and factories. It is a disgrace. What was once a retailer that proudly championed South African-made products has devolved into little more than a marketplace for Chinese, Indonesian, Malaysian (and similar) imports. One might as well shop at an open Chinese market and pay a fraction of the price. If Woolworths claims to be pro-empowerment, that assertion is nothing short of a falsehood. Woolworths clothing, shoes, and underwear were once trusted products, proudly manufactured in South Africa by South Africans. Today, much of it is substandard merchandise imported from Eastern countries. Anyone who genuinely supports empowerment should boycott Woolworths entirely. Until there is a fundamental change in direction, both myself and many of my friends — previously loyal Woolworths supporters — will never shop there again.
0 replies
4 months ago
THE BEST REPAIR SERVICES IN KZN
This week, I contacted a small family-run business with two technicians, Anton and Josh, trading as Appliance Repair King Durban. There is absolutely nothing pretentious about them, but their service was, without exaggeration, POSH with a capital P. They arrived on time, worked quickly, and treated my concerns with honesty and respect. They examined my stainless-steel fridge and told me plainly that repairs would cost a great deal and that even after replacing parts there was no guarantee the unit would last. Instead of taking advantage of me, they advised that the same money would be better spent on a new fridge. They do not sell fridges and they did not want mine. It was simply honest guidance. They checked my ancient convection microwave, something fit for Noah’s Ark, and managed to repair it. Yet they refused to charge me because its age meant they could not guarantee the repair. They found hob burners for my stove and repaired the oven plate even though spare parts are no longer available, truly making a plan in the spirit of ’n boer maak ’n plan. They sourced a suitable fridge for me at short notice and delivered it. When I mentioned a problem with the dishwasher hinge, they were ready to fix it immediately. I mentioned that my pool chlorinator was not working; although they do not work on pools, they inspected it, cleaned the connectors, and got it running again. They did all of this simply because they believe in genuine service. They travelled a long distance without a single complaint or extra charge. Their only concern was not to waste my time or money and to assist me in every honest and practical way possible. That, my dear friends, is what I call real service. For the first time in KwaZulu-Natal. I wholeheartedly recommend and commend Appliance Repair King Durban. I wish them every success, because they truly deserve it. From this moment on, they are the only service providers I will ever use. Written by Cristina Borges Prestondale, Umhlanga Rocks South Africa
0 replies
5 months ago
VUMATEL AND RSAWEB PATHETIC SERVICE
The worst possible service from an ISP and network provider. It has now been almost two months since we first started contacting RSAWEB and VUMATEL about the problem we have been experiencing with their fibre internet. The consequences of this could very possibly cost us our jobs, because our work contracts require us to have a stable internet connection and a reliable power supply. After many telephone calls, we have repeatedly been asked to connect, disconnect, reconfigure, reset to factory settings, download software, run tests, and send test results. It has become a complete joke. The tests produce a .txt file, yet the staff at RSAWEB insist that we are not following instructions and that we are not sending them a text file. The files we send are .txt, which are standard text files. This clearly shows that the staff cannot even recognise a basic text file, while arguing that it is not a text file and accusing us of not following instructions. This is nothing short of total abuse. RSAWEB then sends VUMATEL to our premises. VUMATEL arrives and tells us the issue is RSAWEB’s responsibility. We contact RSAWEB again and after tremendous loss and frustration RSAWEB finally admits, after almost two months, that the problem does exist. They confirm that other clients are experiencing the same issue. They say the cause is something to do with VUMATEL’s nodes and that more than one client is incorrectly connected to the same node. Two months have passed and there is still no fix. The internet disconnects every hour, and sometimes three to four times within a single hour. Each time it drops, it takes about five minutes to reconnect. Here are just some of the serious losses this has caused. Because RSAWEB continually insisted that nothing was wrong on their side or on VUMATEL’s side, we suspected the problem might be related to a split second power dip from our solar system. As a result, the solar company sent two specialists and a third is already scheduled to come out. They even shipped a replacement inverter from Johannesburg and installed it. They have checked and rechecked the system in detail. We have spent countless hours and a lot of airtime on phone calls to the solar company, RSAWEB and VUMATEL, only to eventually be told that the problem is with VUMATEL’s nodes and that multiple clients are affected. Yet the problem still continues and nobody has fixed it. This is what RSAWEB falsely advertises as the best ISP in South Africa. I have had internet in South Africa since the early days, starting from dial up to WorldOnline satellite services to ADSL to fibre. I can confirm that none of the services I have used since 1996 have been as bad as RSAWEB. Despite knowing that the technical problem is clearly on their side, they have led the client around in circles, wasting time and stalling with pointless tests and configurations, while the client’s livelihood is at risk. During all the time we have used your service, knowing full well that the problem lies with you and with VUMATEL, you have made us do tests and configurations that have disrupted our daily lives and wasted our time and money. What exactly are your intentions? Do you think all your clients are stupid? We have given you more than enough time, almost two months, so we are now taking this issue public because of your pathetic service. Your senior management needs to step in immediately, resolve this situation without delay, and compensate the client for the losses incurred. You also need to employ people who at least know what a text file is. Because if they cannot recognise something as simple as that, how can they possibly resolve a more complex problem?
53 replies
5 months ago
RSAWEB THE MOST PATHETIC SERVICE
The worst possible service from an ISP and network provider. It has now been almost two months since we first started contacting RSAWEB and VUMATEL about the problem we have been experiencing with their fibre internet. The consequences of this could very possibly cost us our jobs, because our work contracts require us to have a stable internet connection and a reliable power supply. After many telephone calls, we have repeatedly been asked to connect, disconnect, reconfigure, reset to factory settings, download software, run tests, and send test results. It has become a complete joke. The tests produce a .txt file, yet the staff at RSAWEB insist that we are not following instructions and that we are not sending them a text file. The files we send are .txt, which are standard text files. This clearly shows that the staff cannot even recognise a basic text file, while arguing that it is not a text file and accusing us of not following instructions. This is nothing short of total abuse. RSAWEB then sends VUMATEL to our premises. VUMATEL arrives and tells us the issue is RSAWEB’s responsibility. We contact RSAWEB again and after tremendous loss and frustration RSAWEB finally admits, after almost two months, that the problem does exist. They confirm that other clients are experiencing the same issue. They say the cause is something to do with VUMATEL’s nodes and that more than one client is incorrectly connected to the same node. Two months have passed and there is still no fix. The internet disconnects every hour, and sometimes three to four times within a single hour. Each time it drops, it takes about five minutes to reconnect. Here are just some of the serious losses this has caused. Because RSAWEB continually insisted that nothing was wrong on their side or on VUMATEL’s side, we suspected the problem might be related to a split second power dip from our solar system. As a result, the solar company sent two specialists and a third is already scheduled to come out. They even shipped a replacement inverter from Johannesburg and installed it. They have checked and rechecked the system in detail. We have spent countless hours and a lot of airtime on phone calls to the solar company, RSAWEB and VUMATEL, only to eventually be told that the problem is with VUMATEL’s nodes and that multiple clients are affected. Yet the problem still continues and nobody has fixed it. This is what RSAWEB falsely advertises as the best ISP in South Africa. I have had internet in South Africa since the early days, starting from dial up to WorldOnline satellite services to ADSL to fibre. I can confirm that none of the services I have used since 1996 have been as bad as RSAWEB. Despite knowing that the technical problem is clearly on their side, they have led the client around in circles, wasting time and stalling with pointless tests and configurations, while the client’s livelihood is at risk. During all the time we have used your service, knowing full well that the problem lies with you and with VUMATEL, you have made us do tests and configurations that have disrupted our daily lives and wasted our time and money. What exactly are your intentions? Do you think all your clients are stupid? We have given you more than enough time, almost two months, so we are now taking this issue public because of your pathetic service. Your senior management needs to step in immediately, resolve this situation without delay, and compensate the client for the losses incurred. You also need to employ people who at least know what a text file is. Because if they cannot recognise something as simple as that, how can they possibly resolve a more complex problem?
0 replies
14 months ago
LIBERTY LIFE DOES NOT ANSWER QUERIES ON FUNDS THEY OWE INSTEAD THEY DELAY FOR 72 HOURS 5 DAYS AT A TIME AND CONTINUE LIKE THIS FOREVER
I have been contacting Liberty Life for months without receiving an actual answer to my query or a payout everytime I write on the reference they send me the messages I get is another 72 hours or 5 days. Their responses to everything seem generated by AI. It has been months since they said the process was done in 2020 and paid, yet I was never paid and never shown the so-called payment. This is absolute nonsense!!!!!!!!!!!!!!!!!!!!!!
53 replies
118 months ago
OPENWEB - TERRIBLE CUSTOMER SERVICE ISSUE
<p>OpenWeb need to tell everyone my experience.<br />On Monday I signed up online for a 10mb ISP service with OpenWeb as I was tired of the bad service of Telkom. I then realised that I would also have to get a change of adsl as mine is only 2mb at the moment and it would then cost me much more. So I contacted OpenWeb to change this to 2mb I had made a mistake. The response I got from them a Zelda Coetzee was so bad that I then told them to just cancel. I had not used the service at all it was same day and I also had not as yet signed a debit order. Regardless of the fact it was done straight away they responded that they will still debit me end of september for the full amount as I had to give them 1 month notice. Eventhough I cancelled they are still sending me a usage email which has no usage as I did not use the service at all and it was done within minutes of realizing my mistake. Too terrible disgraceful service worse than Telkom. In the meanwhile MWeb contacted me and what a difference a gentlemen called Jody gave me a test account and gave me 3 days to check their service and has called me to see how I am doing. All so professional. OpenWeb if this is how you treat a brand new client imagine what the service will be like in the future. NO THANK YOU and best you dont debit my account as you have no signed authority to do so. If you are going to debit without a signed debit order that means anyone can go register online and create debt for other people.</p>
0 replies
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