CS
Christa S
Active since Aug 2016
2
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2 reviews78 months ago
GHASTLY / DISGUSTING / HUGE DISAPOINTENT
This was utterly the most disappointing experience. Not worth any ratings. I've never been to an event this badly organised and nothing near to what was advertised and expected. My husband and 2 children (10 & 7) had to leave after waiting in a single food queue for over 2.5 hours, which is unacceptable. We ended up leaving to get something at a nearby restaurant, returning to the event around 8:45. There again the queues were still hours long. Anyone whoever wants to attend an event organised by Davi Huni is seriously advised not to as it's guaranteed to be a mistake, a horrendous experience and a serious waste of money.
0 replies
117 months ago
Shocking Service from MTN Bayside
<p>10 May 2016 – I took my Nokia 950 to MTN Bayside Mall in order to get a cracked screen fixed. My consultant was Shakiera Taguchi</p> <p>13 June - Joseph from MTN Insurance called asking if they could collect my phone to begin repairs. I notified him that I left my phone with MTN Bayside. </p> <p>17 June -MTN Bayside, Shakiera who assured me that they did not have the phone and that it was sent when I gave it to them 21 June - called MTN Insurance21 June - Received an email from customer care notifying me that they had received my request.</p> <p>24 June - I received feedback from Gugulethu Nhlapo from Customer Services stating that my query had been sent to the Insurance Department for further assistance.</p> <p>29 June - Shakiera notified me NEW REFF NO.REQ: ********** "</p> <p>29 June - I contacted Insurance help desk as advised by Gugulethu - Feedback was that phone had still not been received.</p> <p>4 July – went into MTN Bayside to follow up on progress. Work still hadn’t begun on my phone.</p> <p>7 July - Email from Shakiera stating that she had sent an email to all managers dealing with insurance & now awaiting feedback.</p> <p>14 July - MTN insurance still do not have my phone and that they need to be called to collect from MTN Bayside. </p> <p>18 July - MTN insurance still do not have the phone and are waiting for Bayside to notify them of when they can collect it.</p> <p>4 August - Shakeiranotified me that my Nokia is awaiting dispatch from the repair centre that could take a week or 2 before they get it to the store.</p> <p>29 August - I have still had NO feedback from the store.</p> <p> </p> <p>This a rather long sob story but all in all from the 10th of May till today there's been no progress. 2.5 months, which is unacceptable</p>
106 replies
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