DW
Debbie W
Active since Sep 2016
3
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3 reviews14 months ago
Mologadi Papo was ve...
Mologadi Papo was very friendly, & extremely helpful & assisted me 100%
1 reply
113 months ago
Total Waste of money
<p>I bought a New FAW V2 vehicle in 2015, it currently has 55000km's only & since the day I purchased the vehicle my radio has never worked to which KIA PMB has been aware of since the word go, now 1yr 7months later a new radio is at the NPN branch to be fitted on my next service, On my 45000km service I asked them to please check my brakes & vehicle as it was shuddering terribly & the brakes didn't sound good, after been lied to & messed around by Terrence (Service Manager) KIA PMB I ended up paying R3000.00 to have new brake pads & the discs skimmed as appar they had no disc's in SA, my vehicle still wasn't right & it ended up at the NPN branch whereby Vick(Service Manager) was extremely helpful had stock & I had to have yet another set of brake pads & they put in new discs to which FAW HO payed as I refused to pay as Id subsequently found out that it was a default with all the 2015 FAW V2's, about a month has gone by & my brakes are still shuddering when I apply brakes & on the 24/2/17 Fri I was on my way to drop my stepson at school & my vehicle made an awful noise & my Temp Gauge when into red, I immediately switch the vehicle off & after investigating found my Fan Belt had stripped & come off, I towed my vehicle back home & phoned about a Fan Belt & low & behold there is No Stock in the coutry, a simple part... but no stock... so my vehicle is standing until I can source a replacement from another spares shop as I refuse to order anymore Spares directly from FAW as I was told from a dealer that FAW is basically made up from s**** metal, I am totally disgusted that I was sold a vehicle with "known"defects not only is it a life hazard but alot of money I've had to pay out over & above the initial finance I took out... I have had more trouble with my New FAW than I ever did owning a 2nd hand vehicle!!!!!!</p>
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5 Star
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1 Star
1 (33.333333333333336%)