IP
Inge P
Active since Sep 2016
13
Reviews
0
Industries
Reviews
13 reviews8 months ago
My recent call with the representative was very professional, friendly, he was helpful and knowledgeable
My recent call with the representative was very professional, friendly, he was helpful and knowledgeable. He was able to answer my question or explain something that was unclear.
53 replies
13 months ago
Dried out, flat and rubbery zinger fillets
Once again not happy with the quality of the food, previously I let it slide but no more. I normally order the zinger burgers, but for awhile now it has become pathetic. The zinger fillet is so flat, dried out/hard, and taste like rubber when eating it. Now the prices has gone up but the food quality has gone down. Please we are paying for this, its not being given for free.
0 replies
38 months ago
Card Application Service Pathetic
Card Application service pathetic! I was called on 17 Feb for a credit card, application done telephonically & asked to go into branch with required doc's. Went on the 20th Feb only to be told the application was cancelled. The Branch then assisted with the application and I was informed it will take 3-5 days. It os now 3rd March still nothing. I keep calling in to the Help Desk and being told they still busy with it. On 28th Feb told certain docs outsanding which I then emailed as requested. On 2nd March told the doc's not received however confirmation received from Absa. Then I am told the "subject" line info is not correct. So you can't take the ID to pick up the application and align the email to that application, really now???? I wonder if I should continue & wait or just cancel everything & go somewhere else? The agent I spoke to on 2nd is trying to assist me, hope he can.
159 replies
39 months ago
Greyhound Buses Sucks!!!!!
I booked our tickets online for Greyhound for 21 January 2023. I was so happy to see that they were on the road again as in December I couldn't find any. Guess what, I am no longer happy with them. Got into the bus, street vendors selling on the bus (earphone, powerbanks) was saying that the aircon on the bus is not working (only downstairs not upstairs). We thought that they were just kidding/lying so that they can sell their goods. No communication from drivers or people working at the bus station regarding the issues with the bus. We left Cape Town on time, but just as we stopped at Bellville did the one side of the bus starts leaking (baggages compartment), people sitting on that side had to find other seats, but luckily the bus was not yet full. Then guess what, next is the coackroaches, my gosh extra passengers (LMAO). Stopping for rest was another issue, they were pushing for time but we still arrived 1 hour later than schedule in Joburg. No really if this is the buses that you now have then I don't think I will book with you anymore & please fumigate. Not your Best anymore
0 replies
54 months ago
Rotten Food
On Saturday 20 November I went to go do my shopping at PnP Lemon Tree in Alberton. I bought my chicken there. On Sunday ready to cook for lunch i opened the chicken i bought the day before and wow the smell that hid me made me almost vomit. Can you believe the chicken was OFF, when i checked the date it said "Sell by 22 Nov", so my lunch menu was *****ed. SO this is what they sell to people, rotten food. I threw it away, coz I am not getting in my car to drive all the way back with smelly rotten food in it and waste petrol just to hear" Sorry". They are more interested in changing the look of the store then checking that their products are FRESH, totally disappointed. Want to see if any one will contact me and if they will refund me. I dont have the chicken but have my slip and not prepared to dive thill there. Chicken drumsticks R83.75 down the drain.
53 replies
58 months ago
Shelf & Till Price misalignment
I am so tired of price misalignment at PnP, coz on the shelf the labels reflects one price but at the tills it is totally different (its more). So tiresome to have to each time contact PnP when at home after checking your slip. All i can say is Continue robbing us.
53 replies
58 months ago
Makro Self Service
Makro Self Service is pathetic, I am unable to log in for more than a month, decided to call the number that is provided, spoke to one consultant who tried to reset my login details but while doing it the call got cut, i dialed again and the next consultant i spoke to advised my that the website is not working, now really. What is the purpose of having a Self Service channel which your customers cannot access.
53 replies
82 months ago
Very Good Service
The service that i receive from Bafana Malabie is excellent. He is friendly, do not treat you like a number on the line but an actual person with a problem. He is helpful as well, keep it up.
105 replies
88 months ago
Very good service
I was assisted by Vuyisani Xalisile. He was very friendly and helpful. It was a pleasure speaking to him.
105 replies
103 months ago
Stealing money
I have noticed for awhile that when i buy airtime for my phone (pre-paid) when i check my balance it reflects less than what i bought or even reflects 0.00 avail. When i called the call center, i was told that my airtime is used for the data because it reflects little. What da hell!!! Since when can you take my airtime and use as back-up for data, when there is reflecting avail amount to use still for data. Is AIRTIME & DATA not 2 different things. For 20 years i used Mtn, now i think i must move!!!
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
2 (15.384615384615385%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (84.61538461538461%)