Active since Oct 2016
13
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13 reviews44 months ago
Fraud‼️‼️‼️‼️
We were struggling with our wifi to connect to Neflix on my Playstation 4. I phone them and spoke to a technition, he then run a speed test and found out that we are not on a 4meg lime anymore, but on a 8 meg line as we did not ask them to upgrade us to a 8 meg line. Then we got the invoice for R700.. I said not that can't be right. So my husband phones them, now thay say it's a he said she said story. Now we need to pay. They don't want to fix there problem, we did not agree upgrading.
0 replies
50 months ago
Useless service ever
I pay every month my Game account via the Game app... Every month I receive call saying I did not pay... I payed this month again om the 11th March , it still is not showing by today 22nd March... Why on earth do they have that function if it makes this type of problems. I need answers ASAP.... I neede some stuff for my house, at the pay point my card declined, when I inquire why, the credit dep phone RCS from the Game store. They said my payment is still not reflecting.... CAN'T RCS CHECK THERE BANK STATEMENTS AND ALLOWCATE THE PAYMENTS MADE!!!!!!!!!!
53 replies
50 months ago
Poor service from Santum, but keeps deducting money....
We are phoning & emailing for changes we want to make on our insurance for almost a month now. No one comes back to us. They keep on deducting money, but we don't get the service we pay for... The broker we work with suremane is De Graaf an Jaco. No one is phoning or answering there phones or even emails.......
53 replies
65 months ago
Edgars is getting worse by the second.....
I have an account with them. Always pay on time with EFT. End of Oct 2020 I made a EFT payment to them. Then 2 weeks later Nimble Collections phones me and asked if I paid, because they can't find the payment. Also asked me to send bank statements to proof it. Which I will not do, of all these scammer going around. I went to the Edgars store to find out what is going on, they brought it to my attention that the banking details changed and that they are also under new management. Now I am penelised for late payment and the decreased my limit.
0 replies
69 months ago
Poor service
I have opened a bank account online over a month ago, paid money into the account, still have not received my bank card so I can use the account. I'm getting frustrated about this, want to close the account if I don't receive the card ASAP.
53 replies
71 months ago
FNB useless
They went without my permission and decreased my credit limit not letting me know anything. There is now R6000 missing from my credit card. The bank it self is useless, they can't give me answers, you sit on a call for more than an hour and still no explanation.
105 replies
101 months ago
Still Waiting for any answers from 3 Nov 2017 on what's going on with my account....
On 21 Nov 2017, 14:26 I received this response, and again still waiting. Thank you for your post. We sincere apologized for any inconvenience incurred. From our side we have sent the complaint to the legal department for assistance, no feedback was delivered. We have sent the complaint again now to the supervisor of the legal department to assist with the action of the request. Kind Regards, Alice van der Merwe What In the hell is going on?????????????
105 replies
102 months ago
It's now a month and I'm still WAITING for ANSWERS!
On 28 Sep. 2017 09:44 I got this response, but I'm still waiting to get my contract back. Official private business reply Thank you for your post. We sincere apologized for any inconvenience incurred. Thank you for your time online, confirming your ID number, the MTN account A ********** . We have sent the complaint to the legal department for assistance, we have requested the following steps to take place on the account. To reconcile the file payments for the balance outstanding of R2074.24 at the time the account was handed over to legal for non payments. .We have requested if the system reflects that over payment is done the credit should be added on the account. We have requested that the account should be activated to be used in future or upgrades. We have requested if the number is pulled back to the network and allocated to a different user a new number can be allocated to the account, the the sim swap can be done. We have requested that legal send a request to the attorneys to close the file and remove your details from the itc list, this can take up to 21 days to be cleared. Once we have received feedback from legal with the outcome we will assist further. Kind Regards, Alice van Der Merwe Then on 4 Nov 2017, 19:49 I recieved this Thank you for your post. We sincere apologized for any inconvenience incurred. The request was sent to the legal department I do not pick up any feedback received from them as yet this request was sent to them in September month. I will follow up Monday with the outcome. Kind Regards, Alice van der Merwe That time was already passed. STILL WAITING.......
56 replies
103 months ago
Awaiting to an answer.....
On 28 Sep. 2017 09:44 I got this response, but I'm still waiting to get my contract back. Official private business reply Thank you for your post. We sincere apologized for any inconvenience incurred. Thank you for your time online, confirming your ID number, the MTN account A ********** . We have sent the complaint to the legal department for assistance, we have requested the following steps to take place on the account. To reconcile the file payments for the balance outstanding of R2074.24 at the time the account was handed over to legal for non payments. .We have requested if the system reflects that over payment is done the credit should be added on the account. We have requested that the account should be activated to be used in future or upgrades. We have requested if the number is pulled back to the network and allocated to a different user a new number can be allocated to the account, the the sim swap can be done. We have requested that legal send a request to the attorneys to close the file and remove your details from the itc list, this can take up to 21 days to be cleared. Once we have received feedback from legal with the outcome we will assist further. Kind Regards, Alice van Der Merwe Can any one let me know what is happening with my contract? ASAP!!!!!!!!!!!!!!!
117 replies
104 months ago
They Stole my money out of my bank account!!!!
They Stole R200.00 out of my bank account without my consent and approval.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
11 (84.61538461538461%)