NS
Noma S
Active since Nov 2016
15
Reviews
0
Industries
Reviews
15 reviews14 months ago
Dissatisfied
I wrote to Hello Peter on 25 February 2025 for being debited twice Which was not part of the arrangement. I received an email informing me about a refund being logged, a debit order instruction being removed and that someone would call me and that hasn't happened instead Rain has been trying to debit from another card ever yday from the 27th. Please note I didn't give you authority to do what you currently doing and all you doing at this point is bank charges that you probably not going to refund or going to a million years to refund.
142 replies
14 months ago
Dissatisfied
Pep home Brits Mall: the board outside states that the store closes at 6pm however the door was closed at 5:50 pm. Your actual closing hours don't correlate with what's on paper as well as Google
0 replies
14 months ago
Dissatisfied
I am beyond livid. Rain has run 2 seperate payments today on a card that is no longer used by me. Additionally to this our agreement was that you debit R285 with an additional amount of R200 +- for a certain period. Now tell me why on earth did you debit R839 twice ? How am I going to pay back this amount to owner of the card you debited? I want that money back and whilst you at cancel whatever contract I have with you
159 replies
63 months ago
Poor customer service
Getting a hold you guys is impossible. I've been calling but my call keeps getting redirected. Can someone please call me back on 0720605159
0 replies
92 months ago
Disgusted
I just spoke to a lady from FNB by the name of Bulelwa and I must say that her customer service totally atrocious . I'm very disgusted by the way she conducted herself on the call with me. I've always received exceptional customer service from FNB and Im in utter shock that the standard has dropped to such minimum levels.
105 replies
94 months ago
STOP DEBITING MY ACCOUNT
Will you stop debiting my account. Im honestly tired of having to reverse your debit orders.....dont you guys get the picture??? Im not interested in whatever service you are offering Your debit orders are inconveniencing me Please reverse the R45 you debited on 25-07-2018 with immediate effect. I will not pay another reversal fee because of you. Debit order reference number : RESCUE ********** 302699REF
0 replies
94 months ago
STOP DEBITING MY ACCOUNT
STOP DEBITING MY ACCOUNT .....IM TIRED OF HAVING TO REVERSE DEBIT ORDERS DONE BY YOU AND PAYING REVERSAL CHARGES STOP IT! ALSO ENSURE THAT YOU REVERSE THE R 45 YOU DEBITED ON 27-07-2018 (REFERENCE NUMBER : LEGALEYE ********** 563R 969 SHOULD YOU CONTINUE DEBITING , I'LL ESCALATE THIS FURTHER
0 replies
94 months ago
Unauthorised debit order
Will you stop debiting my account. I'm honestly tired of having to reverse your debit orders.....don't you guys get the picture??? I'm not interested in whatever service you are offering Your debit orders are inconveniencing me Please reverse the R 45 you debited on 25-07-2018 with immediate effect. I will not pay another reversal fee because of you. Debit order reference number : mediassist ********** 699R 970
0 replies
102 months ago
Happy client!!!
I'm totally over the moon with the customer service I received from the staff over the phone and in person. Please keep up the good work guys!!
105 replies
102 months ago
Debiting on the incorrect date
Good day, My debit order agreement with Hollard is the 25th of every month however it seems that this month (November) Hollard tried to debit on the 22nd and due to this I have incurred bank charges due to insufficient funds. I got a call from one of the consultants who informed me that this happened due to a system upgrade. Please note that you guys debiting on the 22nd was not the agreement therefore should not be liable to be paying bank charges for an error that was not committed by me. Furthermore, the lady I spoke to informed me that someone would be getting back to me in the next 2 days .....its now a week and nothing from Hollard. I've sent my bank statement and still no response from you. Come on guys you honestly can do better! My ID number is ********** 503088 Debit order reference is Hollardpfs ********** 4s
105 replies
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5 Star
1 (6.666666666666667%)
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1 Star
14 (93.33333333333333%)