Bad service

This company charges an excessive call-out fee. At first, everything seems impressive — they’re quick to come out and assess the job. But after that, communication drops completely. I heard nothing for 11 days. When I followed up and asked for my quotes — or a refund of the call-out fee — I suddenly received the quotes via email and WhatsApp. And to make matters worse, the quotes were highly overpriced. I got it fix by another company for 3x less what they charged me.