Active since Nov 2016
Products were delivered as indicated on the website. Snatcher’s prices are great!!
I have posted many times about this in Hello Peter but nothing gets done.Funky Tights took my money and hasn't delivered 4 pairs of leggings.Order and payment was made in February 2017.They have blocked me on FaceBook and do not reply to mails.
I can't believe that after so many emails and calls since February I still don't have 4 pair of leggings nor do I have a refund.I am frustrated and now I can't reach them via email nor Facebook,nor via the phone.I don't know what to do next.No one seems to be able to help me.
<p>Shocking experience.I have not received an order 6 months down the line for 4 pairs of tights.I originally placed my order on 13 February 2017,today is 1 August 2017.I opted to wait because Funky Tights kept saying they have reordered my rights and they are on the way-just leading me on.When I follow up on my order there is no response nor when I ask for a refund.I called them last week again and their lines were being upgraded and emails were the only way of communicating.I gave them the benefit of the doubt for 6 MONTHS trying to support an SA start-up company.I'm the FOOL. I will be warning my friends at Boot Camp not to order from Funky Tights as well as my friends on Facebook as I see they have liked their page and I don't want them to go through what I've experienced.They've just taken me for a ride and I CANNOT support nor endorse this company any longer.They have not met their own manifesto of delivery,quality,nor have they kept to corresponding to queries within 24 hours.Last correspondence was 3 weeks ago (11July) with no updates on the progress of my order (again) and no responses to my follow ups and request for a refund.It's like squeezing blood from a stone,and it has been this way the entire 6 months!HORRIFIC CLIENT EXPERIENCE.Painful,PAINFUL,Painful.Nothing in spam folder,no missed calls, no voicemails = absolutely no effort vs my effort to stick it out and give them the benefit of the doubt.On their FB page it's says they won an award for "best small online business" in 2016- unreal.</p>
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