PS
Pierre S
Active since Dec 2016
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Mweb mail migration problems experineced
Trying to rectify my mistake during the Web mail migration without success. After 5 e-mails (Ref no MWB33556381) and 3 attempts to phone them, being cut of after 1H57, 1h59 & 1h08 and USING WhatsApp and their app I could not spoke to an agent yet. You move from caller 11 in the row, to 2 and then line cuts after more than 2 hours Person on e-mail initially didn't understand, and then start to sent me from pillar to post. Can I please speak to a human to assist me.
0 replies
12 months ago
Basic maintenance lacking
I have been struggling for close to 2 years to get the group death and disability benefits offered to me by my previous employer removed from my profile on the Momentum cellphone App as I left their services back in 2023.
58 replies
33 months ago
Premuims are running...
Premuims are running away so insured carry majority of risk
60 replies
37 months ago
Going above and beyond
Ordered Sheepskin slippers from them. Delivery was next day but problematic initially. Wicus van der Westhuizen and team went way beyond the normal call of duty and what could be reasonably be expected from them to resolve the challenge. Thank you very much
0 replies
42 months ago
Friendly and efficient
Made change to policy and received very friendly and efficient service.
132 replies
Review Distribution
5 Star
2 (40%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)