Active since Dec 2016
Worst experience ever...Ordered in March, no delivery. Requested a refund which has not been paid to this day. Sent numerous email but no response.
Poor customer service....Have been requesting a payment link for days with no luck. Zero assistance on all platforms.
I have been waiting for my refund since April, all i get is that we have escalated your query but nothing happens.
Been waiting for my refund for the past two months and to this day nothing has been done, only feedback is escalation. Flycool is the worst when it comes to customer service. I want my ****en money😡😡😡😡😡I'm also not gonna pay my subscription rather find an alternative provider
I have yet to receive my refund after a whole month and numerous queries. [file=25630_912427f54a48304ee70af4c1b9269d95__https://s3-eu-west-1.amazonaws.com/pslbs/lhc-files/76f9-user-files/ae8675f20d95d1b1f27d0ca00c34b450.jpeg?X-Amz-Content-Sha256=UNSIGNED-PAYLOADandX-Amz-Algorithm=AWS4-HMAC-SHA256andX-Amz-Credential=AKIA5DGWZC5MLFWEG3MCpercent2F20240611percent2Feu-west-1percent2Fs3percent2Faws4_requestandX-Amz-Date=20240611T104550ZandX-Amz-SignedHeaders=hostandX-Amz-Expires=1200andX-Amz-Signature=740ae09e5221b1b80f74e7c532427b813908908f0faf5ab5b1123cdf39ac7d18 link=http://hellopeter.kobliat.com/dialog/download/25630]
Flycool still owes me a refund fron last month and now it ****es me off that my services have been stopped while you guys owe me. How difficult will it be to redirect my refund to my payment for this month? I have to pay but you owe me😡😡😡😡😡
Flycool promised to escalate my refund query since the beginning of this month and to this day i have not received my funds
I have been following up with Flycool for my refund and have not received any assistance to this day
Ordered my shoes on the 3rd August and paid in full. No update on the order and still not delivered. Website says delivery in weeks😡😡😡This is the worst service ever and would not recommend it to anyone. Money gone and no shoes😡😡😡😡Scam
If you looking to have a parcel delivered or picked up never use this company, I repeat avoid using CCD even when you desperate DONT DO IT. The worst customer service ever experienced and most incompetent staff. They had to pick up a parcel after they had forced me to agree on a date even when i clearly stated that I'm not available on the suggested dates. I made an arrangement for someone to be available on the day. Their driver picked up the parcel but also took something which is not on the parcel list.... They STOLE someone's property and told me its not their problem. Emails and numerous calls were made in which i was promised feedback and to this day no one has bothered to do so............****en useless
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