Kyle S

Worst service and connection I have ever experienced

Very poor experience with RSAWEB. Our internet has gone down almost every month since we joined, and each time it’s a struggle to get the issue resolved due to slow and ineffective support. The worst incident was when our internet stopped working just before we left the country in December. We reported it and were assured it would be fixed before we left, but nothing was done. Our house sitter had no Wi-Fi the entire time we were away. Reliable service and support are the basics of an internet provider, and RSAWEB has failed us repeatedly. I would not recommend them.