Active since Jan 2017
5
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5 reviews60 months ago
Pathetic service
Cancellation request in February 2021 cancellation reference number received however to date my account is still debited. When you call you get transferred from department to department holding on forever and no resolution. Thank goodness I have never had an incident with my car cause if this is the service you receive image the everything else is.
53 replies
76 months ago
Absolutely Pathetic
After my first review the two weeks after was bliss receiving updates and progress on my claim them radio silence. I call and follow up and get conflicting feedback and when questioned I am advised that I will get called back and then radio silence. The customer service is absolutely pathetic. I just need this matter resolved so I can move on from this.
61 replies
77 months ago
Pathetic Service
Waiting two days for someone/anyone to provide feedback regarding my claim. When I call all I get told is your claim is being finalized. Nobody can tell me how long finalization takes as well as the process to finalize. I have requested several times to be updated and was told I will be contacted, to date no contact has been made.
61 replies
112 months ago
Horrific Service
<p>On the 5th January 2017 at 12.21pm I took my daughter for a brand fitting of which I purchased 2 bras. I did not double check the branch fitting as I was under the assumption that I was dealing with professionals and they knew what they were doing. A few days later my daughter wore one of the bra's that did not fit properly I then took the bra back and ask for it to be swop for a proper fitting bra. The mangers Beryl was rude and incompetent not knowing what the process was all I was told that it will be sent to head office and they will let me know. I then called the store a week later to be told the manger said they will not do anything about it. After spending more than R2k this is not acceptable I am not asking for my money back all I want is a product that I can use instead of wasting my money on something that is of no use to me. Frustrated as there is no sense of urgency in resolving my issue.</p>
0 replies
112 months ago
Horrific Service
<p>On the 5th January 2017 at 12.21pm I took my daughter for a brand fitting of which I purchased 2 bras. I did not double check the branch fitting as I was under the assumption that I was dealing with professionals and they knew what they were doing. A few days later my daughter wore one of the bra's that did not fit properly I then took the bra back and ask for it to be swop for a proper fitting bra. The mangers Beryl was rude and incompetent not knowing what the process was all I was told that it will be sent to head office and they will let me know. I then called the store a week later to be told the manger said they will not do anything about it. After spending more than R2k this is not acceptable I am not asking for my money back all I want is a product that I can use instead of wasting my money on something that is of no use to me. Frustrated as there is no sense of urgency in resolving my issue.</p>
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
5 (100%)