Bad Service

<p>I went to go watch a late night movie on Friday evening at Southgate and i parked my car at one of Afripark's parking lots, after the movie i went back to the parking lot paid my ticket and sat in the car for a few minutes then went to the toilet before leaving..</p> <p> </p> <p>As i was about to leave i inserted my ticket into their machine and the barrier did not open so a lady by the name of Ridovhona Visage told me that its because i took more than 15minutes before leaving the premises and told me that i need to pay again of which i tol her that i cant pay again as i did not know about that 15minute rule since its nowhere written not even at the back of the card i got from their machines, thats when she gave me an attitude and insisted that i pay otherwise i wont leave..at the end i was left with no choice to pay for the second time of which is very unfair towards a customer..i asked for the company's head office number and she gave me a cellphone number of someone called Busisiwe Nhlapho saying she doesnt remember her company's contact number and this happened in the presence of two other male gaurds around half 10 at night..I am very disappointed with the service rendered.</p> <p> </p> <p>Something should be done to repremand this Ridovhona Visage lady.</p>