RR
Renay R
Active since Apr 2017
6
Reviews
0
Industries
Reviews
6 reviews51 months ago
Disgusted service Pick n pay hypermarket brackenhell
On Sunday 06/02/2022 pick n pay hypermarket Brackenfell had problems with the card payments and asked the customers just to bear with them as they are busy resolving the issue. We were a lot of customers waiting to be serve at the cashiers that have cash tills. While we are standing in this line a white guy with his wife and child walked through the line where we were standing and there was old people and sick people in this line to be served. This man was helped by the manager Mr Walued Williams after I told the manager what happened the manager just through his hand in the air so to say I can't do anything but he assisted and help the rude guy. Pick n Pay will not see me again after this drama that proofed that sorry for playing the racist card and we had to stand and wait in a massive line to be assisted.I will not put my food in that pnp even if it's the last shop on earth Disgusted manager that must go for refresher training how to handle people
53 replies
55 months ago
Hi can any one assis...
Hi can any one assist me today is the 7th day that I'm without electricity from Eskom they said we underpaid in 2018 so we paid the R16000 they wanted on Wednesday 13 October 2021 up until today nothing happened we are still without electricity I lost almost R10000 worth of food that we had to throw away
0 replies
61 months ago
BAD SERVICE FROM ABSA
Thanks to Absa and Capitec I lost R2000 Since January I'm fighting with Capitec and Absa to get my money back writing reviews sending emails to everyone and proof of the payment I made but this is what ABSA had to say: Good day Renay Your email correspondence received below has reference. Thank you for bringing this matter to our attention, your complaint reference number is C-09853371. We refer to your matter reported on social media about payment transferred into one of our customer’s account in error. Our Collections department tried to contact Mr Ruiters on the numbers that we have on our system without any success. We request that you refer your matter to Capitec bank since it is your bank to make contact with Absa order to recoup the funds. We extend our unconditional apology for the inconvenience caused as this is not aligned to Absa banks service theme of customer centricity. Trust you find the above in order and confirm we are closing our file herein. Capitec had to close my complaint because they couldn't get permission from ABSA to reverse my money I hope all potential clients see this so that you also lose money like I lost my hard earned money.
106 replies
62 months ago
POOR SERVICE
I'm trying since the 25th of Jan 2021 to get my money back that was deposited into a wrong ABSA account from my Capitec account I dont know what to do anymore can someone please help me to get my money back. Here is all the emails that I have been sending Good day Sir/Madam Trusting this email finds you well. We sincerely apologise for the delayed response and any inconvenience you may have experienced in this regard. Can you please be so kind and confirm if you are maybe acquainted with the Absa client you in error paid? This information may assist us with your enquiry because we will have to contact the Absa client and discuss your enquiry. Please be advised that we will close your case, and re-open it as soon as you provide us with the requested information. Absa bank wishes you and your family good health and safety. Regards K Kok (ABKK295) Collections Customer Management Everyday Banking T 0861 22 22 72 Absa, Auckland Park, 9 Lothbury Road, Auckland, Johannesburg, 2001, South Africa www.absa.africa --------------- Original Message --------------- From: Renay Ruiters [metrorenay2306@gmail.com] Sent: 2021/02/19 12:40 PM To: digital@absa.co.za Subject: Re: C-09301074 Enquiry ref:_00D1r1GluM._5005JAgWtb:ref Good day I'm just doing a follow up on my complaint Any news??? Renay On Wed, 17 Feb 2021, 10:20 Absa Disputes (digital@absa.co.za), <digital@absa.co.za> wrote: Dear Renay Ruiters Thank you for your request. Your Case has been forwarded to a consultant who will provide feedback as soon as possible. The reference number for this Case is C-09301074. Kindly be advised that our working hours are: Mondays to Fridays (08h00 - 16h30) excluding Public Holidays. At Absa, we are committed to giving you exceptional service. Kind regards Absa Disputes No not at all I was suppose to pay it in my husband's account like I always do every month and I dont know what happened that I used that account nr I'm already frustrated because I'm struggling since the day I transferred it into that account to reverse my money and up until today I didn't receive anything I'm out of options of what to do to get my money back Renay Show quoted text Good day Trust this email finds you well. Apologies for the delay in response due to the COVID pandemic we experiencing high volumes. Kindly provide us with your ID or account number for us to be able to access your profile and assist further. Regards T Ncala (ABTN632) Collections Customer Management Everyday Banking T 0861 22 22 72 Absa, Auckland Park, 9 Lothbury Road, Auckland, Johannesburg, 2001, Spouth Africa www.absa.africa --------------- Original Message --------------- From: Renay Ruiters [metrorenay2306@gmail.com] Sent: 2021/03/07 7:07 PM To: everydaybankingenquiries@absa.co.za Subject: Re: C-09301074 Enquiry [ ref:_00D1r1GluM._5005JAgWtb:ref ] No not at all I was suppose to pay it in my husband's account like I always do every month and I dont know what happened that I used that account nr I'm already frustrated because I'm struggling since the day I transferred it into that account to reverse my money and up until today I didn't receive anything I'm out of options of what to do to get my money back Renay On Sun, 07 Mar 2021, 16:11 Everyday Banking Enquiries, <everydaybankingenquiries@absa.co.za> wrote: Good day Sir/Madam Trusting this email finds you well. We sincerely apologise for the delayed response and any inconvenience you may have experienced in this regard. Can you please be so kind and confirm if you are maybe acquainted with the Absa client you in error paid? This information may assist us with your enquiry because we will have to contact the Absa client and discuss your enquiry. Please be advised that we will close your case, and re-open it as soon as you provide us with the requested information. Absa bank wishes you and your family good health and safety. Regards K Kok (ABKK295) Collections Customer Management Everyday Banking T 0861 22 22 72 Absa, Auckland Park, 9 Lothbury Road, Auckland, Johannesburg, 2001, South Africa www.absa.africa --------------- Original Message --------------- From: Renay Ruiters [metrorenay2306@gmail.com] Sent: 2021/02/19 12:40 PM To: digital@absa.co.za Subject: Re: C-09301074 Enquiry ref:_00D1r1GluM._5005JAgWtb:ref Good day I'm just doing a follow up on my complaint Any news??? Renay On Wed, 17 Feb 2021, 10:20 Absa Disputes (digital@absa.co.za), <digital@absa.co.za> wrote: Dear Renay Ruiters Thank you for your request. Your Case has been forwarded to a consultant who will provide feedback as soon as possible. The reference number for this Case is C-09301074. Kindly be advised that our working hours are: Mondays to Fridays (08h00 - 16h30) excluding Public Holidays. At Absa, we are committed to giving you exceptional service. Kind regards Absa Disputes
53 replies
62 months ago
I want my money back
I am so ****ed with Capitec Bank I transferred money on the 27th of Jan 2021 by accident in a wrong Absa account according to the website if it's not a certain time then it can still be reversed I had to pay R160 for the case to be investigated to get my money back they told me a response in 7 to 14 days today I phoned capitec to ask if there is any development and I was informed the money went into a recovery account at Absa and I have to phone Absa recovery dept and investigate so that they can go look where is my money I'm not an Absa Client why must I phone Absa about recovering my money I paid Capitec to do the investigation can someone please assist me in what I can do please!!!!!!
168 replies
110 months ago
I was brutally robbed by this company
<p>For two years I've been paying almost R4000 a month and now when I went to go see them to find out about my credit record and how much I still owe them I discovered that the company don't exist anymore and there is no contact nr and they still deducted R3000 from me yesterday and I paid almost R80000 for the past 2 years. What can I do about this matter? PLEASE HELP!!!!!!!!</p>
0 replies
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