Active since Jul 2017
3
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3 reviews56 months ago
Feeling sick of health food company's service
I ordered on what's app for goods worth 307r from Your health Sa.This gluten free food company took two weeks to respond.They said their phone number was lost with all its it's. contacts. Then he said he would immediately send an invoice.This took three days .even after texting and prompting him I paid on line and was waiting for delivery which was promised on Wednesday. I waited at home all day .No delivery When I complained I got no apology.I was told I was the first peroni to ever complain! He said it's was not his responsibility for late delivery. Can you imagine a health food company doing this? Shocking slow service.no apology .and three weeks after my order still no delivery I asked for a refund of cash.I am not willing to give out my bank details to a company that doesn't even look legitimate
0 replies
56 months ago
Great caring candies service
Walked into the shop and was warmly greeted and sanitised.Each product was pointed out and explained in detail. Fast.safe.friendly service Excellent product knowledge and attention to detail and packaging
0 replies
56 months ago
Shocking bad service from Your health sa.Enough to make you sick
I placed an order with this company on what's app.They were very slow to respond .When they did they said their phone details and all their customer orders were lost. this response was a week after my order Then they said they would send an invoice.This took 3 days,after promising an immediate invoice Then they promised to deliver on Wednesday It's Thursday.still on delivery of goods paid for. when I complained they didn't apologize and said I was the first person to complain Shocking service from Your Health SA. DON'T even bother with their gluten free products .What a waste of time
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)