Disgusting service from Let's fit it

<p>I own a Jeep Grand Cherokee 2012 model.  It stopped on the side of the road due to an alternator failure.  When I contacted Jeep to find out about the car, they advised me that the tow truck took it with.  I contacted the tow truck who then said they took the car with because the warranty had expired and they offered to assist at a cheaper rate and were accredited to repair vehicles.</p> <p> </p> <p>1.       February 2017, I received a quotation from their workshop trading under the name; Let's fit. The quotation was in the region of R13,000. quotation can be furnished with exact amounts on request.</p> <p>2.       Let's fix it was paid an amount of R10,000 as a go ahead to fix the car.</p> <p>3.       The car was never fixed and it was established that a computer box was faulty and a further R6,000 was requested. This was agreed and unfortunately the computer box was never repaired.</p> <p>4.       Out of frustration due to the fact that I did not have a car, I instructed Hennie of Let's fix it to take the car to Jeep fix the computer box and I was willing to pay for that.</p> <p>5.       The car was taken to Jeep Centurion and was repaired at around R11,000 which I paid.</p> <p>6.       A guarantee of 100 000 kms was given on the workmanship and material.</p> <p>7.       The car drove for only 2 weeks and had failed again. It was towed to Jeep Centurion and was diagnosed as an alternator failure.</p> <p>8.       I contacted Hennie of Let's fix it who denied it could be the alternator.  He later agreed to fetch the car from Jeep which he did.</p> <p>9.       After numerous arguments, the car was returned over a month later.  The car then stopped a week later and he advised the battery was low and a new battery should be purchased.</p> <p>10.   A brand new battery was bought (an additional R1,750) which failed 5 days later.</p> <p>11.   Hennie of Let's fix it is refusing to take my calls and now the stuck once again.</p>