JH
Jenny H
Active since Sep 2017
4
Reviews
0
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Reviews
4 reviews39 months ago
Fahrenheit Edenvale
Always a firm favourite for birthday and anniversary celebrations...Ambiance at the Edenvale restaurant is perfect for a date night, staff are attentive and food is always a winner...
0 replies
39 months ago
Great food and service
Great experience at Mozambik, food was great.. The waiter was attentive and friendly. Vegetables were crisp and tasty The seafood platter is always a family favorite..
0 replies
70 months ago
Pathetic customer service
I purchased airtime online on the 3rd of June for R100, and there was an error in processing. The payment went off my account, but no airtime was loaded.. I have called and written several emails attaching bank statements explaining that I have paid for airtime that I never received..Each time, the call gets closed and when I call to follow up I'm told that a new ticket will be opened... What pathetic customer service from a bunch of people who seem to be clueless on how to resolve this issue...
315 replies
89 months ago
Feeling Robbed
I purchased two orthpedic pillows from the store, and was told that if I bought 2, I would qualify for the discount. After concluding my purchase, my husband and I proceeded to the design store next door. I noticed the exact same pillows selling for R200 less, and I immediately returned to the first store to enquire about the price and requested a refund so that I could purchase the pillows at the lower price. The lady at reception immediately ran to the store next door and pulled down the price from the wall. I was told that the price was incorrect and that price put up was a mistake. Nevertheless I requested a refund since I had just purchased the other 2 pillows just minutes ago. I was told that there was a no return policy. I feel robbed and it seems these guys do not adhere to the Consumer Protection Act, whereby a consumer has the right to a refund. The items were not even opened as they had been purchased just minutes before. Please be aware when dealing with these guys.. I am extremely annoyed and will report the matter to the National Consumer Commissioner if need be. I do expect a refund of R200 for the price difference.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
1 (25%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)