Tim M's Profile | Hellopeter

41 months ago

Mopani - simply excellent.

Mopani's service is always professional, kind and quick. They contact you if something is out of stock, I have received numerous little free gifts, their pricing is often the cheapest online and they are super fast when it comes to delivery. Simply excellent.

0 replies

KPMG

103 months ago

Fraud division totally ineffective

Money went out of my account in December 2016 with TELKOM as the reference. I reversed it as I am not a Telkom customer. It happened again and again and for 10 month’s I cannot get a helpful response out of Telkom. The reference on my bank account means nothing to them. Almost R3500 was debited again in the last two weeks. Perhaps a hacker and not Telkom? Telkom can’t tell me that. They use KPMG for fraud cases - no progress from KPMG since January 2017. KPMG simply email Telkom for investigation - how ridiculous is that? I follow up in May. No response. In October I email again and this is the response I get: Good day Your email below refers. Kindly note that your report TK13791 was sent to Telkom on 25 January 2017 as well as all the subsequent emails requesting feedback. No feedback has been provided by Telkom as yet. Kind regards KPMG Ethics Line So that’s KPMG’s strategy: forward my email to Telkom and wait. I emailed back: what’s the turn around time? How long do I wait? I am still waiting for a response. Very disappointing KPMG.

0 replies

Telkom

103 months ago

Account debited and I’m not a customer

Money went out of my account in December 2016 with TELKOM as the reference. I reversed it as I am not a Telkom customer. It happened again and again and for 10 month’s I cannot get a helpful response out of Telkom. The reference on my bank account means nothing to them. Almost R3500 was debited again in the last two weeks. Perhaps a hacker and not Telkom? Telkom can’t tell me that. They use KPMG for fraud cases - no progress from KPMG since January 2017. KPMG simply email Telkom for investigation - how ridiculous is that? Telkom is a broken institution and totally incapable of even simple actions. I don’t expect any response to this post. Avoid them at all costs.

61 replies

Tim M

Reviews

Mopani - simply excellent.

Fraud division totally ineffective

Account debited and I’m not a customer

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