SC
Shaun Campbell-Cowan
Active since Nov 2017
3
Reviews
0
Industries
Reviews
3 reviews86 months ago
Poor / Disguisting Service from Safana panel Beaters
Had to wait 3 months for repairs to commence... 1: Rear Tailgate lid is skew and does not close properly( Over spray on existing bodywork) The one on the vehicle is the original that has been repaired. We requested an Invoice to verify this and were given an Estimate from them where it states that a NEW Tailgate would be charged for..(Attached) The use of the repaired damaged Tailgate on the vehicle was confirmed by the Workshop Manager. 2: Rear Right Tail Light is not flush 3: Bonnet Catch release does not work properly - Battery had been disconnected and therefore they had opened the bonnet..This needs to be repaired. 4: There was also an extra component in the front of the car that could not be explained. Will send picture. On arrival to collect the car at 16:30 as discussed , the vehicle was not ready ( the rear tailgate did not close and had to be adjusted - Badges were not yet affixed) We were advised that they car was in the wash bay ...... this was not the case as we discovered... We did request for the Tax invoice on a number of occasions and were advised that this was not available. The client service from the panel beaters was appalling... A person at the Panel Beaters told us that we should have arrived to collect at 16:30 , but we only arrived at 16:40... And the car was not ready.. She then proceeded to tell us that were were late for collection. The vehicle was NOT ready...until after 17:45. PLEASE do not use them ...... They continually change stories told to Insurance and the client. the stories do not match...
0 replies
86 months ago
SA Airlink. Cancelled flight
Flight from Mthatha to Johannesburg scheduled for 17:40 has been cancelled due to "Technical Problems . All passangers told that they will arrange a flight in the morning. When asked about accomodation and transport, the reply was" Not our Problem ". Thus is unacceptable as the delay was their fault. They also claim to have notified all passangers of the cancellation. This is not the case. They need to cover additional expanses incurred insofar as accomodation, vehicle rental and meals for the passangers. What happened to Customer Care????? I am disgusted at the responses given....
0 replies
103 months ago
Bad Service - No feedback - False information.....
I purchased a motorcycle on 5 September 2017 - almost 2 months ago. To this day , still have not received the licence disk, after numerous email's and phone calls , I have been told that the Roadworthy has expired and that I need to bring the bike in. I was also told that the bike had never been dropped or damaged , whilst cleaning the bike , I stripped the fairings off to find that there had been very bad repairs done. I also had a problem with the clutch after 3 weeks and was told that there was nothing wrong , took to a Triumph mechanic who sorted the problem - at my cost. Problem was 1 plate had bonded. Prior to delivery , I was told that all services had been done at agents , still await proof of this . NEVER again from them..........
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1 Star
3 (100%)