DK
Dennis K
Active since Nov 2017
4
Reviews
0
Industries
Reviews
4 reviews48 months ago
Golf range finder
Purchased a neo ghost GPS from the Pro Shop Boksburg approx 2 years ago. Experienced problems with GPS switching off whilst playing. Recharged fully with GPS working perfectly for 4 holes then switched off. Pro shop had to send it to Ultimo who could install a new battery. After a month Pro shop advised that Ultimo advised it was a sealed unit and nothing could be done!!!! How can you market an expensive product but not able to change the battery. They made an offer for me to purchase a new one at a good price R1600. After one year if battery gives problems throw it away???? I find this absolutely unacceptable.
0 replies
51 months ago
G
I purchased from the Pro Shop Boksburg a Bushnell golf range finder. They require charging after 1-2 rounds. Mine started automatically switching off after 2-3 holes. I took it to the Pro Shop who advised that they could not replace the battery as it had to be done by Bushnell. After two weeks the Pro shop advised me that Bushnell could not replace the battery as it was a "sealed" unit. An expensive article that must be thrown away because the battery cant be replaced?? How come the Pro Shop were unaware of this? Bushnell offered to sell me a new one for R1662 Big price to pay for a battery
0 replies
78 months ago
MTN Lack of Interest
Have had a cell for many years and not once have a run out of air time. The last two months this has happened and I suggested to my local MTN franchise that something was wrong. They emailed MTN and the following day received sms "resolved" It wasnt!. Suggested to the franchise that MTN prove my call use by providing an itemised billing report. Only if I agree to a future billing cost will they provide my billing report; in the future, but refuse to provide one to prove the past problem. I find this totally unacceptable and it smacks of"if you dont like it, lumpit"
105 replies
102 months ago
WORST EXPERIENCE EVER - NO SERVICE OR FEEDBACK WHATSOEVER!
I placed an order for an upgrade to LTE on 16 October 2017 after weeks of experiencing, and I hate to use the word "speed" of approximately 0.5mbps on a 2mbps line. The sales consultant I dealt with gave me the option of a faster line eg. 4/8mbps or LTE and I chose the LTE option. I was told that the router would more than likely be delivered by the end of the same week. When I hadn't received anything early the following week, I contacted MWeb to follow up and was then told Mweb was "out of stock" and that stock was only expected at the END of December. I called again on 27 October 2017 to voice my total dissatisfaction and after having to hold on for 40 minutes, my problem was still not resolved and I wasn't given any assistance as an interim measure. After an email complaint, my LTE router was finally delivered on 20 November 2017 however, when I read through the Sales Agreement that was emailed through later the same day, the usage amount is 25GB which is incorrect. I was told by the sales consultant on 16 October 2017, when the call was placed to do the initial upgrade, that the line would be capped at 50GB. I sent emails to Sales, complaints and the consultant on the 20 November 2017 and received read receipts from two of these respondents. It is now 24 November 2017 and I have yet to receive the courtesy of a reply. This is by far the worst interaction I have had with a business - service is not poor, it is non-existent!!! I will never recommend this company to anyone and will certainly be looking for a new ISP as soon as my contract term is up.
105 replies
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