Alta L

Bad product

I bought a Madrid lounge suite from House and Home - House of Motani product. My 3 seater couch has broken down now twice in 4 months....When trying to contact House of Motani, the koedoe****rt number, the lady who answers the phone was so so rude, i actually almost had a stroke....Why is it that the product of House of Motani is so badly manufactured? All I wanted from this lady at Koedoe****rt was some info on who to contact from House of Motani to complain....really. Or is this how they are trained to **** people off and never give out any info? Really