Andriesa V

Lack of response

I recently emailed this Modern Athlete with a view to obtaining some pricing for marketing purpuses. This was eventually sent to me by Richard Laskey. I subsequently tried to contact him, with no success. I then emailed him last week regarding a specific service, only to get a "read receipt" to the effect that my eamail was deleted! No contact from Richard Laskey or his company. That was it. I then called the company and asked to speak to Richards' senior/boss, which I believe was a person by the name of Craig. However the receptionist after asking several information prior to putting me through to Craig - or so I thought - and my call was routed through to Richard Laskey instead. So, I was unable to speak to Craig. I informed Richard of who I was and where I was phoning from (although the receptionist already had this information). There was not apology and I ended the call. I am lost for words. This is just totally unacceptable! It has now been 45 minutes after my call and although the company has all my contact details, they have still not even bothered to phone with an apology!! I have previously dealt with this company when a lady by the name of Tariro Mhiti was working there in 2015 and was very happy with the service that she delivered at the time, hence contacting this company again with a view to doing further business.