MN
Micaela N
Active since Dec 2017
2
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2 reviews63 months ago
Excellent service.
Norman is a super trustworthy person. You won't be disappointed going with this business.
0 replies
102 months ago
Planet Fitness is Unethical
Being contacted by a salesman to get a free week at gym I was happily surprised. After going to Planet Fitness to sign up for this free week I ended up getting talked into signing a contract. The salesman said that I would have to pay the full amount this year because I am working but that next year I would be able to pay the student amount because I would be studying again. After contacting Planet Fitness recently they informed me that I would not be able to change my contract unless I pay the cancellation fee which totals to R3000! This is highly unethical that I am now expected to pay more money than planned because staff members do not inform you correctly just so that they can make the most commission possible. Not only that but I was not made aware of the fact that I was signing a 24month contract in the first place. I was under the impression that it was a 12month contract. I asked for a copy of the contract I was signing but the salesman failed to provide it. When I tried speaking to a salesman at the gym he simply suggested I contact customer service because he could not help! This is very poor service from Krugersdorp Planet Fitness. I am highly disappointed.
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5 Star
1 (50%)
4 Star
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1 Star
1 (50%)