AS
Adele S
Active since Dec 2017
2
Reviews
0
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Reviews
2 reviews6 months ago
No return call on bad service
Kept getting instructions wrong. Gutter finally installed. At the first heavy rain it proved inadequate. No response to request for follow up. A very disappointed client
0 replies
102 months ago
overcharged and really bad communication
I had a contract with Mastercare for many years... Never received a printed contract although I was contacted telephonically a few time to be offered additional cover for appliances. Then when I needed Mastercare I could not find them anywhere in the 'phonebook- yes there are some people who at some time did not have internet. Not being able to contact them, meant the contract was of no use- try to cancel- can't be done by the client ,Mastercare must do it! eventually I made contact only to find my premium was not the 95 rand as on the contract eventually sent to me but R200.00 pm. Contract eventually cancelled- 4 months later- still no communication from accounts. When do I get the refund for the overcharge!!!!!
315 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
1 (50%)
1 Star
1 (50%)