KV
Karen H
Active since Dec 2017
5
Reviews
0
Industries
Reviews
5 reviews27 months ago
Bad Bad Service and attitude from Igen Herotel PE
I would give this business NO STARS if I could. Despite waiting for more than 2 weeks for their assistance with an internet service that did not work (as usual), I was forced to pay their account to avoid being on the register of bad debt. They are shameless.... I had to take leave since we were at our holiday home in the Eastern Cape. They simply did not care that we had no access and did not bother to follow up on my numerous calls etc. They also insisted that I pay for a technician call out that basically did not do anything to improve our continued bad line. The people that came out did not bother to replace the frayed and faulty cable. I was told I had to be grateful that the technicians picked up my housekeeper so that she could open up the house for them to have access....that this meant they had gone above and beyond their duties... This was once a thriving family business and we had the best service....how sad that these big company takeovers just result in unhappy customers.....and dismal service....
128 replies
51 months ago
OnlineCycles - masquarading as Straughan Cycle Shop in CT
These guys are criminals. The website is being allowed to continue despite multiple investigations due to sloppy Policing. And Yes the information from a firm of attorneys is being illegally used to make themselves look legitimate
0 replies
68 months ago
Utterly useless but sadly typical bad service company who doesnt give a F*&^
I read all the awful things said about this company and they are all true. Agents put the phone down in your ear if they think you are getting too complicated in your conversation and then have the cheek to send an sms saying that they were unable to get hold of you. Woolworths why do you use them for goodness sake!!?? Along with FNB another useless company- these 2 combinations are not good for one's blood pressure or anger management. You should not be in business.....you do not care a damn for customer service and it makes my blood boil to think my hard earned pennies are in any way contributing towards your salaries or profits
106 replies
79 months ago
VUMATEL DISGRACEFUL SERVICE
I have had NO Internet every weekend for almost 3 months. I am unable to get any resolution on this issue. I know that they are stealing my bandwidth on the weekends but they have no support centre that can assist with queries or resolution of this...disgraceful service and customer care. The poor ISP's that have to put up with them.
210 replies
102 months ago
Slack service untrained staff
I have held on the phone for a long time today trying to find someone to speak to. Call centre useless. Noone returns calls. Delivered card was refused access to me due to the driver not going able to count 3 months from September. just tried again for the last time to speak to a manager. Giving up. Really bad customer service. Untrained staff
105 replies
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5 (100%)