Johann Z

Shocking service from Airport Transfer service in Glasgow

I booked a one way transfer from Edinburgh to Glasgow International almost 10 days ago - my money was accepted and I received a confirmation Yesterday I received a follow up confirmation Today I received a refund notification by e mail saying “ booking rejected” at 15:15 ( 2 hrs before departure ) - no explanation no apology - simply a cancellation refund I phoned and the faceless customer help assistant simply said - sorry but we could not book a driver” that’s it ! I do not recommend this company as they quite clearly are totally unreliable - I have an extremely tight timeline to make an international flight and booked a week ahead for that reason Poor shocking disgusting and unacceptable Vote with your feet I will be posting this on the Edinburgh University Website and FB site as well