KG
Kirshen G
Active since Feb 2018
8
Reviews
0
Industries
Reviews
8 reviews8 months ago
Empty promises
I have been needing my invoice for work. I was debited on the 1st of the month, and I usually get it on the 2nd. However when it didn't arrive, I contacted them. I have spoken to 6 different agents and each time I was told that the matter was escalated and I get given a time frame to wait. Some say the next day, others within 48 hours, and last week friday I was even told 72 business hours. It is now the 17th (16 days after payment was made) and I still have not received my invoice or any recompense for the time spent following up on my query. I have been patient long enough.
0 replies
23 months ago
Worst customer experience ever
So I tried to make use of this company's services. Something came up and I had to cancel the service and request a refund. They had responded and agreed to the cancelation but as for the refund, I'm still on the hook for it a month later. The majority of emails to this company about my refund has gone without a response. I have given the company a lot of time to rectify the situation, who does not even have the decency of issuing a response to the numerous emails. Be extremely wary. Do business with this company at your own peril!!!!
0 replies
37 months ago
Outstanding Service
I would like to commend Shamanie Naidoo on her outstanding assistance and professionalism. Truly an exemplary employee.
53 replies
44 months ago
Commendation
I just want to recommend Shamanie Naidoo from the Retentions department. Thank you for providing phenomenal help.
134 replies
55 months ago
Bongani Maluleka -Discovery Insure Retentions
I would like to commend Bongani on his excellent service and professional attitude. Truly a memorable experience in a world short of memorable experiences. #DiscoveryDidGood
159 replies
58 months ago
Shamanie Naidoo
I would just like to commend Shamanie Naidoo from the Retentions department. She has been absolutely stellar, professional and helpful in assisting me.
53 replies
Review Distribution
5 Star
6 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (25%)